Handling Payment Issues
Last updated July 12, 2024
Experiencing issues with payments can be frustrating, but we're here to help. Let's walk through some common payment issues and the steps you can take to resolve them.
Steps to Troubleshoot Payment Issues:
- Verify Your Bank Details
Ensure that the bank account information you've entered is accurate. Double-check the account number and routing number.
- Check Your Account Balance
Confirm that you have sufficient funds in your account to cover the payment. Insufficient funds can lead to declined payments.
- Review Your Payment History
Look at your recent transactions to ensure you haven't missed any payments or encountered any discrepancies.
- Update Your Payment Method
If you're encountering repeated issues, try updating or adding a new payment method. This could resolve potential issues with your current payment setup.
- Contact Your Bank
Your bank might have more information on why a payment was not processed. Reach out to their customer service for further assistance.
If you continue to experience problems, please contact Finch Support for further assistance. We're here to ensure your financial transactions go smoothly.