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Finch

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Customer portal

The Finch Help Center is designed to assist you with any questions or issues you might have while using our platform. This guide provides a brief overview of how to navigate and utilize the resources available.

 Visit the Finch Help Center by clicking on the help icon in the app or website.

 Use the search bar at the top to quickly find articles related to your query.

 Browse through the categories listed on the main page to explore various topics.

 Click on a category to view the list of articles under it.

 Each category contains articles related to specific topics (e.g., Account Management, Transactions).

 Select an article to read detailed information and step-by-step guides.

 If you can't find the information you need, scroll down to the bottom of any article.

 Click on the "Contact Support" button to reach out to our customer service team.

 Fill out the form with your details and query, and our team will get back to you soon.

 Check out the FAQs section for quick answers to common questions.

 Stay updated with the latest news and updates in our "What's New" section.

 Join the Finch community forums to share experiences and get tips from other users.

A guide to navigating and utilizing the resources available in the Finch Help Center.

Using the Finch Help Center

If you have any questions, issues, or need assistance with any aspect of Finch, our support team is here to help. This article provides a guide on how to contact Finch Support effectively.

: Navigate to Finch's Help Center from the main menu or directly via help.choosefinch.com.

: Before contacting support, try searching for your issue in the Help Center. Many common questions and issues are covered in detailed articles.

: If you can't find a solution, click on the "Submit a Request" button.

: For urgent issues, use the live chat option available on the Help Center page. A support representative will be with you shortly.

: Alternatively, you can send an email directly to support@choosefinch.com with a detailed description of your problem.

: Be sure to check your email for responses from the Finch support team. They may request additional information to resolve your issue.

Our support team strives to respond promptly and resolve any problems you might encounter. Thank you for choosing Finch!

How to reach out to Finch support team for assistance.

Contacting Finch Support

Experiencing issues while using Finch? Don't worry, we've compiled a list of common problems and their solutions to help you get back on track quickly.

If you're having trouble linking your bank account, follow these steps:

 Verify that your bank is supported by Finch.

 Ensure that your internet connection is stable.

 Double-check your bank login credentials.

 Contact your bank to ensure there are no restrictions on your account.

 Try linking your account from a different device.

If your transactions are not updating, here are some steps to resolve the issue:

 Check if your internet connection is working properly.

 Ensure that your linked accounts are still active and connected.

 Wait a few minutes and try again, as there might be a temporary delay.

 Contact Finch support if the issue persists.

If you have forgotten your Finch account password, you can reset it by following these steps:

 Enter the email address associated with your Finch account.

 Check your email for a password reset link and follow the instructions.

 Set a new password and login to your account.

These steps should help resolve some of the most frequent issues users encounter. If you're still facing problems, don't hesitate to reach out to our support team for further assistance.

List and solutions to common problems faced by Finch users.

Support & Troubleshooting

Using the Finch Help Center

Contacting Finch Support

Common Issues and Solutions