Frequently Asked Questions (FAQs)
Last updated July 25, 2024
This section addresses common questions about Checkr's services, features, and processes.
General Questions
- What is Checkr? Checkr is a leading provider of background check services that helps businesses make informed and compliant hiring decisions.
- What types of background checks does Checkr offer? Checkr offers a comprehensive range of background check types, including criminal history, employment verification, education verification, driving record checks, and more.
- How do I sign up for a Checkr account? You can sign up for a Checkr account by visiting the Checkr website and clicking on the “Get Started” button.
- What are Checkr's pricing plans? Checkr offers flexible subscription-based pricing plans that vary based on the features included.
- How do I integrate Checkr with my ATS? Checkr integrates with various popular Applicant Tracking Systems (ATS). You can find detailed instructions and guides on Checkr's website.
Background Check Questions
- How long does a background check take? The time required for a background check can vary depending on the type of check and the complexity of the information being retrieved.
- What information do I need to order a background check? You'll need the candidate's full name, date of birth, and Social Security Number (SSN) to order a background check.
- What are the legal requirements for conducting background checks? Checkr helps you comply with all applicable legal requirements, including the Fair Credit Reporting Act (FCRA) and state and local regulations.
- How do I interpret a background check report? Checkr provides clear and detailed reports with instructions on how to interpret the findings.
Technical Questions
- Can I access Checkr's API? Yes, Checkr provides a comprehensive API that allows you to programmatically access its services.
- What if I have issues with the Checkr integration? Checkr provides detailed troubleshooting guides and support resources for integration issues.
**Still have questions?**
- Support: Checkr offers a dedicated support team that is available to assist you with any questions or issues. You can contact them through the Checkr website or by email.
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