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Checkr

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Customer portal

This section addresses common questions about Checkr's services, features, and processes.  

 Checkr is a leading provider of background check services that helps businesses make informed and compliant hiring decisions. 

What types of background checks does Checkr offer?

 Checkr offers a comprehensive range of background check types, including criminal history, employment verification, education verification, driving record checks, and more. 

 You can sign up for a Checkr account by visiting the Checkr website and clicking on the “Get Started” button. 

 Checkr offers flexible subscription-based pricing plans that vary based on the features included. 

 Checkr integrates with various popular Applicant Tracking Systems (ATS). You can find detailed instructions and guides on Checkr's website. 

 The time required for a background check can vary depending on the type of check and the complexity of the information being retrieved. 

What information do I need to order a background check?

 You'll need the candidate's full name, date of birth, and Social Security Number (SSN) to order a background check. 

What are the legal requirements for conducting background checks?

 Checkr helps you comply with all applicable legal requirements, including the Fair Credit Reporting Act (FCRA) and state and local regulations. 

How do I interpret a background check report?

  Checkr provides clear and detailed reports with instructions on how to interpret the findings. 

  Yes, Checkr provides a comprehensive API that allows you to programmatically access its services. 

What if I have issues with the Checkr integration?

 Checkr provides detailed troubleshooting guides and support resources for integration issues. 

 Checkr offers a dedicated support team that is available to assist you with any questions or issues. You can contact them through the Checkr website or by email.

Find answers to common questions about Checkr's services, features, and processes.

Frequently Asked Questions (FAQs)

Checkr's dedicated support team is available to assist with any questions or issues you may encounter while using the platform. This guide outlines the various ways you can reach out for support. 

When contacting Checkr support,  be sure to provide as much information as possible, including: 

  Your Checkr account ID, company name, and any relevant usernames or login information.

  Clearly describe the issue you’re facing, including steps you’ve already taken to troubleshoot the problem.

  If applicable, copy and paste any error messages or technical details you encountered.

 Specify the platform you're using to access Checkr (e.g., web browser, mobile app). 

Checkr's support team is committed to providing responsive and helpful assistance, ensuring a positive experience with the platform.

Learn how to reach out to Checkr's support team for assistance with any issues or inquiries.

Contacting Checkr Support

Checkr provides a wealth of resources and documentation to help you navigate the platform effectively and stay up-to-date with the latest features and best practices. 

Leveraging Checkr's wealth of resources will streamline your background check process, enhance your understanding of compliance standards, and improve your overall experience using the platform.

Access valuable resources, such as white papers, blog posts, and tutorials, to learn more about Checkr's offerings.

Support & Resources

Frequently Asked Questions (FAQs)

Contacting Checkr Support

Helpful Resources and Documentation