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Brilliant Breakthroughs, Inc.

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Customer portal

At Brilliant Breakthroughs, Inc., we prioritize secure access and control over your data. This article explains the different user roles and permissions in our platform, allowing you to manage access levels and ensure data security within your team.

  The highest level of access, typically granted to account owners or managers. Admins have complete control over the platform, including user management, data access, and system settings. 

  Managers have a high level of access and can manage user roles, permissions, and data access within specific teams or departments. 

 Standard users have access to features and data relevant to their roles and responsibilities. User permissions are typically defined at a team or project level. 

  Guests have limited access to specific areas or projects and may have restrictions on data visibility or editing capabilities. 

1. **Access User Management:**  Navigate to the "User Management" or "Users" section within your account settings. 

2. **Select a User:**  Choose the user whose permissions you want to manage.

3. **Assign a Role:**  Select the appropriate role based on the user's responsibilities and access needs.

4. **Define Permissions:**  Customize permissions for each user by selecting specific features, data access levels, and functionalities.

  Assign only the necessary permissions to each user to ensure data security and prevent unauthorized access.

  Regularly review user roles and permissions to ensure they align with current team structures and responsibilities.

  Communicate clearly with users about their roles and permissions to ensure they understand their access limitations.

Our support team is available to assist you with any questions or concerns regarding user roles, permissions, and security best practices within our platform.

Guidance on different user roles within your account, permissions assigned to each role, and how to manage user access.

User Roles & Permissions

At Brilliant Breakthroughs, Inc., we strive for a seamless user experience. While most issues can be resolved easily, this guide will help you troubleshoot common account-related problems and find solutions quickly.

  Ensure a stable internet connection for optimal platform performance.

  Clear your browser cache and cookies to resolve potential caching issues.

  Experiment with a different web browser to rule out browser-specific problems.

We are committed to providing a smooth experience for all users. If you encounter any persistent issues or require additional support, please do not hesitate to contact our dedicated support team.

A comprehensive list of troubleshooting tips and solutions for common account related problems.

Troubleshooting Common Account Issues

At Brilliant Breakthroughs, Inc., we prioritize a smooth and secure subscription experience for our valued clients. This guide will walk you through the process of managing your subscription, payment information, and account details. 

1. **Log in to Your Account:**  Enter your email address and password to access your account dashboard. 

2. **Navigate to Subscription Settings:** Locate the "Subscription" or "Billing" section within your account settings.  This may be found in the "Account" or "Profile" area of the platform. 

3. **View Your Subscription Details:** Review your current subscription plan, start date, renewal date, and payment method. You may also find options to upgrade, downgrade, or cancel your subscription.

1. **Access Payment Settings:**  Locate the "Payment Information" or "Billing Details" section within your account settings.

2. **Update Payment Method:**  Add, modify, or remove payment methods, such as credit card details or bank account information. 

3. **Manage Billing Address:**  Verify and update your billing address to ensure accurate invoicing and payment processing. 

4. **Review Billing History:** Access your billing history to view past invoices and payment transactions.

 Additional Subscription Management Options:

  If your needs change, you can easily upgrade to a higher tier plan or downgrade to a lower tier plan.

  You can cancel your subscription by accessing the appropriate section within your account settings.

 Depending on your subscription plan, you may have the option to temporarily pause your subscription. 

If you encounter any issues while managing your subscription or payment information, please do not hesitate to contact our support team. We are available to assist you with any questions or concerns.

Instructions on how to update your billing information, manage your subscription, and explore payment options.

Account Management

User Roles & Permissions

Troubleshooting Common Account Issues

Managing Your Subscription & Payment Information