Configuring Alerts and Notifications
Last updated August 29, 2024
Alerts and notifications are essential for proactive monitoring and problem resolution. Rootly allows you to configure alerts based on monitor thresholds and receive notifications through various channels, ensuring you are promptly notified of any issues.
Setting Up Alerts
- Navigate to the Alerts section: From the Rootly dashboard, click on the "Alerts" tab in the navigation bar.
- Create a new alert: Click the "Create Alert" button to define a new alert based on a specific monitor.
- Choose a monitor: Select the monitor to which you want to attach this alert.
- Set alert conditions: Define the conditions that trigger the alert, such as:
- Thresholds: Specify the upper or lower limits for performance metrics (e.g., response time, error rate).
- Status changes: Trigger alerts when a monitor switches to a down state or an error occurs.
- Custom conditions: Define custom alerts based on specific conditions within your applications or infrastructure.
- Configure notifications: Choose how you want to be notified when an alert is triggered:
- Email: Receive notifications directly to your email address.
- Slack: Send notifications to a designated Slack channel.
- PagerDuty: Integrate with PagerDuty for incident management and escalation.
- Webhooks: Send notifications to custom webhooks for integration with other tools.
- Set notification schedules: Determine the frequency and timing of alerts (e.g., 24/7, business hours only).
- Name and save: Give your alert a descriptive name and save your configuration.
Managing Alerts
- View active alerts: Monitor active alerts in the Alerts section of the dashboard, quickly identifying critical issues.
- Resolve alerts: Acknowledge and resolve alerts as necessary, either through manual intervention or through automated remediation processes.
- Edit and update alerts: Adjust alert thresholds, notification settings, or other properties as needed.
- Disable or delete alerts: Remove alerts that are no longer relevant or have become redundant.
By thoughtfully configuring alerts and notifications, you ensure that you are alerted to critical issues promptly, allowing you to respond quickly and minimize downtime.
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