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Babylist

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Customer portal

Babylist makes it easy to purchase items directly through the website. Here's how to place an order:

  Explore the website's selection of products, either by browsing categories or using the search bar. 

  Click the "Add to Cart" button on any product page to add it to your shopping cart.  

  View your cart by clicking the shopping cart icon in the top right corner of the website. 

  When you're ready to purchase, click "Proceed to Checkout."

  Log in to your existing Babylist account or create a new one.

  Provide your shipping address and contact information. 

  Choose your preferred shipping option, such as standard shipping, expedited shipping, or overnight delivery. 

  Provide your credit or debit card information to complete the purchase. 

  Review your order details, including shipping address, payment information, and shipping method. Click "Place Order" to finalize your purchase.

  You'll receive an order confirmation email with details of your purchase. 

  If you have any discount codes, apply them during the checkout process. 

  If you're purchasing a gift for someone else, you can choose gift wrapping and add a personalized message during checkout.

  You'll receive tracking information via email and the Babylist website to monitor the status of your order.

A guide on how to place an order through the Babylist website, including adding items, choosing shipping options, and completing checkout.

Placing an Order on Babylist

Babylist strives to ensure you're satisfied with your purchases. Here's a guide to our return and exchange policies:

 You have 30 days from the date of delivery to return an eligible item for a refund. 

 Items must be returned in their original condition, unused, and with all tags attached.  

  You are responsible for the return shipping costs unless the item is defective or damaged. 

  Refunds will be processed to the original payment method within 7-10 business days of receiving your returned item.

  You have 30 days from the date of delivery to exchange an eligible item.

  Items must be returned in their original condition, unused, and with all tags attached.

  Once we receive your returned item, we will ship the exchange item to you. 

  Reach out to the Babylist customer support team for assistance with initiating a return or exchange. 

  Babylist will provide you with a pre-paid return shipping label for eligible returns. 

  You will receive detailed instructions on how to package and ship your returned item.

  Please note that personalized items, such as engraved items or monogrammed items, are not eligible for returns or exchanges.

  Items that are used, damaged, or missing parts are not eligible for a refund or exchange.

Information on how to return or exchange items purchased through Babylist, including policies and procedures.

Returns and Exchanges

Stay up-to-date on the progress of your Babylist orders with easy-to-use tracking features. 

  You'll receive an email confirmation with a link to track your order's status. 

  Log in to your Babylist account and go to the "Orders" section to view your order history and track the status of each order. 

  Your order confirmation email will include a tracking number. You can use this tracking number to view real-time updates on your order's location and delivery status directly on the shipping carrier's website (e.g., UPS, FedEx, USPS). 

  Babylist provides estimated delivery dates for each order. 

  You'll receive email notifications with updates on the status of your order, such as when it's shipped, when it's delivered, or if there are any delays. 

  If you need to cancel an order, you can typically do so through your Babylist account or by contacting Babylist customer support. 

  If you need to return or exchange an item, you can find return instructions and policies on the Babylist website or contact customer support for assistance.

Learn how to track the status of your orders, receive shipping updates, and view estimated delivery dates.

Orders & Shipping

Placing an Order on Babylist

Returns and Exchanges

Tracking Your Order Status