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Help CenterSecurity and PrivacyUnderstanding Tandem's Encryption

Understanding Tandem's Encryption

Last updated April 30, 2024

Introduction:

At Tandem, we take the security and privacy of your data seriously. Our platform employs robust encryption methods to safeguard your communications and ensure that your information remains confidential. In this article, we'll provide an overview of Tandem's encryption practices to help you understand how we protect your data.

Encryption Overview:

  1. End-to-End Encryption:
  • What is End-to-End Encryption?: End-to-end encryption is a method of securing communications where only the sender and intended recipient can access the message content. Tandem utilizes end-to-end encryption to ensure that your messages, files, and calls are secure from unauthorized access.
  • How Does it Work?: When you send a message or make a call in Tandem, the data is encrypted on your device before being transmitted to our servers. The encrypted data remains secure as it travels through the network and is only decrypted when it reaches the recipient's device.
  1. Encryption Keys:
  • Key Exchange: In order to establish secure communication channels, Tandem uses encryption keys to encrypt and decrypt data. These keys are exchanged between devices during the initial setup process and are used to encode and decode messages and calls.
  • Key Management: Tandem employs robust key management practices to ensure the security of encryption keys. Keys are securely stored and managed to prevent unauthorized access and maintain the integrity of the encryption process.
  1. Data Protection:
  • Message Content: With end-to-end encryption, the content of your messages, files, and calls is protected from interception by unauthorized third parties, including Tandem itself. This ensures that your sensitive information remains confidential and secure.
  • Data Storage: Tandem encrypts data at rest to further protect your information from unauthorized access. This means that even if someone were to gain access to our servers, they would be unable to decipher the encrypted data without the encryption keys.
  1. Security Audits and Compliance:
  • Regular Audits: Tandem undergoes regular security audits and assessments to ensure compliance with industry standards and best practices for data security. These audits help us identify and address any potential vulnerabilities in our encryption implementation.
  • Compliance Certifications: Tandem complies with relevant data protection regulations, such as GDPR and CCPA, to ensure that your data is handled in accordance with legal requirements. We prioritize transparency and accountability in our approach to data security and privacy.

Conclusion:

By employing end-to-end encryption and implementing robust encryption practices, Tandem ensures that your communications are secure and your data remains private. We are committed to protecting your information and providing you with a safe and secure collaboration environment.

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