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Help CenterSecurity and PrivacyProtecting Against Phishing and Scams

Protecting Against Phishing and Scams

Last updated April 30, 2024

Introduction:

Phishing attacks and scams are common tactics used by cybercriminals to trick individuals into revealing sensitive information or downloading malicious software. At Tandem, we prioritize the security of our users and provide guidance on how to protect yourself against phishing and scams. In this article, we'll share some tips to help you stay safe online.

Step-by-Step Guide:

  1. Verify Sender Identity: Check Email Addresses: Before clicking on any links or downloading attachments in emails, verify the sender's email address. Be cautious of emails from unfamiliar or suspicious addresses, as they may be attempting to deceive you
  2. Be Wary of Urgent Requests: Question Urgency: Phishing emails often create a sense of urgency to prompt immediate action. Be skeptical of emails that claim your account is in jeopardy or that require urgent action to avoid consequences
  3. Avoid Clicking on Suspicious Links: Hover Over Links: Hover your mouse cursor over links in emails to preview the destination URL. Be cautious of links that lead to unfamiliar or unexpected websites, as they may be phishing attempts
  4. Exercise Caution with Attachments: Scan Attachments: Before downloading or opening attachments in emails, scan them with antivirus software to detect any potential threats. Avoid opening attachments from unknown senders or that seem suspicious
  5. Use Two-Factor Authentication (2FA): Enable 2FA: Enable two-factor authentication (2FA) wherever possible to add an extra layer of security to your accounts. This requires a second form of verification, such as a code sent to your phone, in addition to your password
  6. Keep Software Updated: Regular Updates: Ensure that your operating system, web browser, and security software are up to date with the latest patches and updates. These updates often include security fixes to protect against known vulnerabilities
  7. Educate Yourself and Others: Security Awareness Training: Stay informed about common phishing techniques and scams by participating in security awareness training programs. Educate yourself and others about the signs of phishing attacks and how to respond appropriately
  8. Report Suspected Phishing Attempts: Phishing Reporting: If you receive a suspicious email or encounter a suspected phishing attempt, report it to your organization's IT security team or email provider. Reporting phishing attempts helps protect others from falling victim to similar scams
  9. Be Skeptical of Unsolicited Requests: Verify Requests: Be cautious of unsolicited requests for sensitive information, such as passwords or account credentials. Legitimate organizations will rarely ask for sensitive information via email or other unsecured channels

Conclusion:

By following these tips and remaining vigilant online, you can protect yourself against phishing attacks and scams and safeguard your personal and financial information.

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