Common Issues and Fixes
Last updated June 30, 2024
Encountering issues with ElevenLabs Text Reader? This article provides solutions to some of the most common problems our users experience. Follow the steps under each problem to resolve your issues quickly.
Issue 1: Audio Output Not Working
- Ensure your device’s volume is turned up and not muted.
- Check your system sound settings to make sure ElevenLabs Text Reader is selected as the output device.
- Restart the ElevenLabs Text Reader application.
- Reboot your computer.
Issue 2: Text Reader Not Responding
- Close the application and reopen it.
- Clear your browser cache if you are using the web version.
- Ensure your operating system is up to date.
- Uninstall and reinstall the ElevenLabs Text Reader application.
Issue 3: Unable to Log In
- Verify that you are entering the correct username and password.
- Check your internet connection.
- Reset your password through the 'Forgot Password' link.
- Contact ElevenLabs support if the issue persists.
Issue 4: Poor Speech Quality
- Adjust the speech rate and volume settings within the application.
- Test with different voices and languages to find the best fit for your needs.
- Ensure your internet connection is stable to avoid streaming issues.
- Contact support if you suspect an issue with the specific voice being used.
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