BillingFAQs
Last updated June 7, 2024
At Immersed, we aim to ensure a seamless billing experience for all our users. In this article, we answer some frequently asked questions about billing and payments.
Frequently Asked Questions
- Question 1 - How can I pay for Immersed? We accept most major credit and debit cards for payments. All payments are securely processed through our online payment portal.
- Question 2 - When will I be billed? Billings occur at the start of your billing cycle, which could be monthly or annually, based on your chosen plan.
- Question 3 - Can I change my plan? Yes, you can upgrade or downgrade your subscription at any time from the 'Account Settings' option in the Immersed app.
- Question 4 - What happens when I cancel my subscription? When you cancel your subscription, you will still have access to your current plan until the end of the current billing cycle.
- Question 5 - How do I get a refund? For information about refunds, please refer to our refund policy in the Terms and Conditions on our website.
Remember, if your question isn't answered here, you can always reach out to our support team for personalized assistance.
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