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Analyzing Social Media Conversations

Last updated September 2, 2024

Talkwalker empowers you to gain insights from social media conversations by providing tools to analyze data, understand sentiment, and identify trends. This article will guide you through the process of analyzing social media conversations using Talkwalker.

Analyzing Social Media Conversations

  • Explore your project dashboard: After setting up your social listening project, review your project dashboard to get a quick overview of key metrics like:
  • Total mentions: The overall number of mentions related to your project keywords.
  • Sentiment: The general emotional tone of conversations, indicated by positive, negative, or neutral sentiment scores.
  • Top influencers: Influential accounts contributing to the conversations.
  • Trending topics: Emerging themes and trends within the data.
  • Deep dive into specific mentions: Click on individual mentions to view the full context of the conversation, including:
  • Source: The social media platform where the mention originated.
  • Author: The account that posted the mention.
  • Date and time: When the mention was posted.
  • Content: The full text of the post or comment, including any images or videos.
  • Sentiment: The sentiment assigned to the specific mention.
  • Interactions: The number of likes, shares, and comments associated with the post.
  • Utilize data visualization tools: Leverage Talkwalker's visualization tools to explore your data further:
  • Charts and graphs: Create charts and graphs to visualize trends, comparisons, and patterns in your data over time.
  • Word cloud: Identify the most frequent words and phrases used in your project data, highlighting key topics and themes.
  • Dashboards: Customize dashboards to track specific metrics and data points that are most relevant to your business goals.
  • Analyze sentiment: Use Talkwalker's sentiment analysis features to gain a deeper understanding of the emotional tone of conversations:
  • Sentiment scores: Evaluate the overall sentiment towards your brand, product, or topics.
  • Sentiment trends: Track sentiment changes over time to identify shifts in public opinion, brand perception, or campaign effectiveness.
  • Sentiment by channel: Analyze sentiment on different social media platforms to understand platform-specific perceptions.
  • Identify influential accounts: Discover influential accounts and their impact on the conversations:
  • Reach and engagement: Analyze the reach and engagement of influential accounts, identifying their potential to influence public opinion.
  • Sentiment towards your brand: Understand the sentiment of influential accounts towards your brand or topics.
  • Track emerging trends: Monitor new and trending topics to stay ahead of industry conversations and emerging trends:
  • Topic analysis: Use Talkwalker's topic clustering feature to group similar conversations and understand emerging themes.
  • Trend tracking: Monitor the volume and sentiment of conversations related to trending topics to identify opportunities or potential challenges.
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