Common Troubleshooting Steps
Last updated June 28, 2024
If you're experiencing issues with RedotPay, follow these common troubleshooting steps to resolve the problem.
Step-by-Step Troubleshooting
- Check Your Internet Connection
- Ensure that you have a stable internet connection.
- Try reloading the page or using a different browser.
- Clear Your Browser Cache
- Go to your browser settings and clear your cache and cookies.
- Restart your browser and try again.
- Update Your Browser
- Make sure you are using the latest version of your web browser.
- Older versions may not be fully compatible with RedotPay.
- Check for Service Outages
- Visit the RedotPay status page to check for any service outages or maintenance.
- Disable Browser Extensions
- Some browser extensions may interfere with RedotPay's functionality.
- Temporarily disable extensions and see if the issue persists.
- Contact Support
- If the issue remains unresolved, reach out to RedotPay support for further assistance.
Was this article helpful?