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Help CenterGetting StartedSetting Up Your Account

Setting Up Your Account

Last updated October 11, 2024

Welcome to Customer.io! This guide will walk you through the essential steps to set up your account, ensuring you get the most out of our platform. Whether you’re new to email marketing or transitioning from another service, these simple steps will help you hit the ground running.

Step-by-Step Guide to Setting Up Your Account

  1. Visit the Customer.io Website Go to  Customer.io  and click on the "Sign Up" button located at the top right corner of the homepage.
  2. Create Your Account
  • Enter your email address.
  • Choose a strong password.
  • Click on "Create Account."
  1. Verify Your Email Check your inbox for a verification email from Customer.io. Click on the link in the email to verify your account.
  2. Complete Your Profile
  • Log in to your Customer.io account.
  • Navigate to your account settings.
  • Fill in your profile information, including your name, company name, and any relevant details.
  1. Set Up Your Organization
  • Go to the "Organization" section.
  • Add your organization details, including billing information and preferences.
  1. Integrate Your Data Sources
  • Access the "Integrations" tab from the dashboard.
  • Connect your existing data sources, such as your website or app, to sync user data with Customer.io.
  1. Create Your First Campaign
  • Head to the "Campaigns" section.
  • Click on "Create Campaign" to start building your first email or messaging campaign.
  1. Explore the Dashboard Familiarize yourself with the Customer.io dashboard. Take note of the various features and tools available, such as analytics, templates, and audience segmentation.
  2. Review the Knowledge Base Visit the Customer.io Knowledge Base for additional resources, tutorials, and best practices to maximize your account’s potential.
  3. Start Engaging with Your Customers With your account set up, you’re ready to create personalized messaging experiences for your customers. Begin sending your first campaigns and engaging with your audience!

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