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Help CenterCustomer Service & SupportFAQs & Common Issues

FAQs & Common Issues

Last updated July 27, 2024

Looking for answers to common questions about shopping at Target? Here are some frequently asked questions and solutions to common issues that Target customers often encounter:

FAQs & Common Issues

**Orders & Delivery**

  • How do I track my order? You can track your order online through your Target account or by using the tracking number provided in your order confirmation email.
  • What are the shipping options available? Target offers standard shipping, expedited shipping, same-day delivery, Drive Up, and Order Pickup.
  • How long does shipping take? Shipping times vary depending on the shipping method, destination, and availability of the items. You can estimate shipping times during checkout.
  • How do I change my shipping address? You can update your shipping address within your Target account or by contacting customer service before your order ships.

**Returns & Exchanges**

  • What is Target's return policy? Most items can be returned within 90 days of purchase for a full refund or exchange.
  • How do I return an item purchased online? You can return items purchased online via mail or at a Target store.
  • How do I return an item purchased in-store? You can return items purchased in-store at any Target location.
  • Can I exchange an item? Yes, you can exchange an item for a different one of equal or lesser value.

**RedCard & Payment**

  • What are the benefits of a Target RedCard? RedCard holders enjoy 5% off purchases, free shipping, early access to sales, and more.
  • How do I apply for a RedCard? You can apply online or in-store at a Target location.
  • How do I manage my RedCard account? You can manage your account online, through the Target mobile app, or by calling customer service.

**Account & Profile**

  • How do I create a Target account? You can create an account on Target.com by providing your email address, password, and personal information.
  • How do I update my account information? You can update your contact details, address, and other information within your account settings.
  • How do I access my order history? You can view your order history through your Target account.

**Store Locations & Services**

  • How do I find a Target store near me? Use Target's store locator tool on their website or through their app.
  • What are the hours of operation of my local Target? You can find store hours on Target's website, through the app, or by contacting the store directly.
  • What services are available at my local Target? You can typically find information about pharmacy services, photo printing, Starbucks, Drive Up, and Order Pickup.

**Customer Service & Support**

  • How do I contact Target customer service? You can call, email, or chat with customer service online.
  • What are the customer service hours? Customer service hours are available on Target's website or through their app.
  • How can I submit a complaint or feedback? You can contact customer service through any of the available methods to submit a complaint.

**Note:** This is not an exhaustive list of all FAQs and common issues. For more information, please visit Target's Help Center on their website.

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