Reporting an Issue or Filing a Complaint
Last updated July 27, 2024
Encountered a problem with your Target order, received a damaged product, or have a concern you want to address? Target wants to hear from you! Here's how to report an issue or file a complaint:
Reporting an Issue or Filing a Complaint
- Contact Customer Service: The first step is to reach out to Target's customer service team:
- Call Customer Service: Use the customer service phone number found on Target's website or app.
- Email Customer Service: Submit an email inquiry through the "Contact Us" section on Target's website.
- Use Live Chat: If available, utilize the live chat option for immediate assistance.
- Provide Detailed Information: When contacting customer service, be prepared to provide the following details to help them resolve your issue:
- Order Number: If the issue involves an order, have your order number ready.
- Product Details: Specify the product involved and any relevant information about it, such as the product name, model number, or SKU.
- Description of the Issue: Clearly explain the problem you encountered or the nature of your complaint.
- Supporting Evidence: If possible, provide any relevant documentation or evidence, such as photos of damaged products or screenshots of errors.
- Submit a Feedback Form: If your issue involves a feedback or suggestion, you can often submit a feedback form online:
- Find the Feedback Form: Look for a "Feedback" or "Contact Us" section on Target's website.
- Follow Up: After contacting customer service, make sure to follow up if you haven't received a resolution within a reasonable timeframe.
**Note:** Target aims to resolve issues and address complaints promptly. Be patient and provide as much information as possible, and they'll do their best to help you.
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