FAQ for New Users
Last updated October 3, 2024
FAQ for New Users
Welcome to Mention Me! We understand that starting with a new platform can be overwhelming, and we’re here to help. This FAQ section is designed to address some of the most common questions and concerns that new users may have. From setting up your account to optimizing your referral campaigns, we've got you covered.
Getting Started
Here are some important steps to get you started with Mention Me:
- Visit the Mention Me website and sign up for an account.
- Complete your profile by providing necessary details about your business.
- Familiarize yourself with the dashboard and its features.
Common Questions
Below are answers to some of the frequently asked questions by new users:
- How do I create my first referral campaign?
- To create your first referral campaign, go to the campaign section in the dashboard and select 'Create New Campaign'. Follow the prompts to set it up according to your marketing goals.
- What types of referral programs can I create?
- Mention Me allows you to create various types of referral programs, including single-sided, double-sided, and influencer campaigns. Choose one that aligns with your business objectives.
- How can I track my campaigns?
- You can track your campaigns from the dashboard. There, you will find analytics tools that provide insights into referral activity and conversion rates.
Support and Resources
If you have more questions or need assistance, here’s how you can get support:
- Visit our Help Center for comprehensive guides and articles.
- Contact our customer support team via email or chat for personalized assistance.
- Join our community forums to connect with other users and share insights.
Thank you for choosing Mention Me! We are thrilled to have you on this journey towards maximizing your referral marketing potential.
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