Using Surveys & Feedback Forms
Last updated August 14, 2024
Gathering feedback from attendees is crucial for improving future events and understanding what resonates with your audience. EventRaptor offers a robust suite of survey and feedback form tools that you can use to collect valuable insights from your attendees, both during and after your event. This guide will walk you through the process of creating and using surveys effectively within EventRaptor.
Creating Surveys and Feedback Forms
1. **Access the Survey & Feedback Tab:** Navigate to the "Survey & Feedback" tab within your event dashboard.
2. **Create a New Survey:** Click on the "Create New Survey" button to get started.
3. **Choose a Survey Type:** Select the type of survey you want to create, such as:
4. **Design Survey Questions:** Craft clear and concise questions to elicit meaningful responses from attendees.
5. **Select Question Types:** Choose from various question types, including multiple choice, rating scales, open-ended text fields, and more.
6. **Customize Survey Appearance:** Personalize the survey's look by adding a title, background image, and adjusting fonts and colours.
7. **Set Survey Visibility:** Specify when the survey should be displayed, such as during the event, after specific sessions, or post-event.
8. **Define Target Audience:** Determine which groups of attendees should receive the survey, such as all attendees, specific ticket types, or attendees who attended certain sessions.
9. **Preview & Publish:** Before publishing, preview your survey to ensure it's engaging and flows logically. Then, publish your survey and make it available to your attendees.
Managing and Analyzing Feedback
1. **View Survey Results:** Access the "Survey Results" section to monitor real-time responses and analyze feedback data.
2. **Export Survey Data:** Download survey data in CSV or other formats for further analysis in spreadsheets or other data visualization tools.
3. **Analyze Insights:** Identify key themes and trends in the feedback data. Use this information to make informed decisions about future event planning.
4. **Filter and Sort Results:** Use filters and sorting options to analyze specific groups of respondents or specific questions.
5. **Visualize Data:** Use charts, graphs, and other visualizations to present feedback data clearly and effectively.
Best Practices for Utilizing Surveys
- Keep Surveys Concise: Use a limited number of questions to ensure high completion rates.
- Make It Easy to Respond: Use a user-friendly interface and clear question wording.
- Provide Incentives: Consider offering a small incentive for completed surveys, such as a discount on future events or a chance to win a prize.
- Collect Feedback on Specific Areas: Design surveys to focus on specific aspects of your event, such as the keynote speaker, networking opportunities, or session content.
- Follow Up on Feedback: Respond to attendee feedback, demonstrating that you value their input and actively seeking to improve your events.
EventRaptor's survey tools give event organizers a powerful platform to gather valuable feedback and insights, enabling them to continuously enhance the attendee experience and improve future events.