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Help CenterSubscription & OrdersManaging Your Bokksu Subscription

Managing Your Bokksu Subscription

Last updated September 23, 2024

Welcome to the world of Bokksu! We're thrilled to have you on board. Whether you're a seasoned Bokksu enthusiast or a curious newcomer, understanding how to manage your subscription is key to enjoying your delicious journey into Japanese snacks and tea. This guide provides step-by-step instructions on navigating your Bokksu account and customizing your subscription to your preferences.

Managing Your Subscription

  • Update Your Account Information: Access your account settings to modify your personal details, including your email address, password, and shipping address.
  • Adjust Your Subscription Plan: Change your delivery frequency (monthly, bi-monthly, or quarterly), or choose a different box theme to explore new flavors and experiences.
  • Pause or Cancel Your Subscription: Temporarily pause or cancel your subscription if you need a break or have a change in plans. You can also choose to resume your subscription at any time.
  • Manage Your Payment Information: Securely update or modify your payment method, ensuring your subscription stays active without interruption. 
  • Check Your Order History: Review past orders, see the contents of each box, and track your delivery history. 
  • Contact Customer Support: If you have any questions or require assistance, our friendly customer support team is here to help.
  • Learn About Rewards: Dive deeper into Bokksu rewards programs such as referral programs and exclusive member benefits.

Enjoy exploring your Bokksu subscription and savor the incredible world of Japanese snacks and tea!

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