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UiPath

Stay updated on the status of all your company's support tickets.

Customer portal

The UiPath Community Forum is a valuable resource for UiPath users, offering a platform for connecting with other users, seeking help, sharing knowledge, and staying up-to-date on the latest developments in RPA. 

  Get help from other UiPath users, experts, and UiPath staff with troubleshooting issues, resolving errors, and finding solutions to technical challenges.

 Learn from the expertise of the community by accessing discussions, articles, and code samples.

  Engage in discussions, share your experiences, and collaborate with other users on RPA projects.

 Stay informed about the latest UiPath product releases, feature updates, and community events. 

1. **Visit the UiPath Website:** Go to the official UiPath website: 

2. **Navigate to Community:**  Click on the "Community" link in the website navigation. 

3. **Community Forum:** On the Community page, you'll find the "Forum" section. This is where the UiPath Community Forum is hosted. 

4. **Account Required:** You may need to create a UiPath account or log in to your existing account to fully access the forum.

5. **Browse Categories:** The forum is organized into categories, making it easy to find relevant discussions. 

6. **Search for Topics:**  Use the search bar to find discussions related to your specific questions or areas of interest. 

  If you have a question or need help, start a new discussion topic by clicking on the "Create New Topic" button.

 Engage in discussions by replying to existing forum threads. 

 Contribute to the community by sharing your expertise, solutions, and experiences.

 Subscribe to topics of interest to stay updated on discussions and replies. 

  Clearly articulate your questions or issues. Provide detailed information about the problem, the steps you've already taken to troubleshoot it, and any error messages you're encountering.

 Choose clear and descriptive titles for your forum topics to make it easier for others to find relevant discussions.

  The community is a vast resource, and it may take some time to receive a response. 

  Always use respectful and professional language when interacting with other community members.

  The official UiPath documentation provides detailed information on UiPath products, features, and best practices. 

  Enroll in online training courses on UiPath Academy to enhance your RPA skills.

Learn about the UiPath Community Forum, a platform for asking questions and sharing knowledge.

Accessing the UiPath Community Forum

UiPath provides various support channels to assist users with technical issues, troubleshoot automation challenges, and get guidance on using their products. This guide outlines the different support options available and how to access them effectively.

  UiPath offers different levels of support based on your license type and subscription.

  The UiPath Community Forum is a primary resource for getting peer-to-peer support from other users.

  For paid licenses, you have access to professional support services provided by UiPath. 

  UiPath maintains comprehensive online documentation, including detailed guides, tutorials, and troubleshooting articles. 

 The Community Forum is a valuable first step for seeking support. 

  Post questions, share issues, and get assistance from fellow members of the UiPath community.

  Search the forum for existing topics related to your issue before creating a new post to avoid redundancy.

  Explore the UiPath documentation for tutorials, guides, and troubleshooting articles. 

 Use the search function to find specific information related to your issue. 

 3. Professional Support (for Paid Licenses):

 If you have a paid UiPath license, you can contact UiPath's technical support team through:

  Provide as much detailed information as possible about the issue you're experiencing to help UiPath support resolve it effectively.

  Provide a concise and clear description of the problem you're facing.

  If applicable, include screenshots or a video recording of the problem to illustrate the issue. 

 Before contacting support, ensure that you have installed the latest version of UiPath Studio and Orchestrator to resolve potential bugs or compatibility issues. 

  Explore the Community Forum and documentation before reaching out to professional support, as you might find the answer to your issue there. 

  Enroll in online training courses to enhance your RPA knowledge and skills.

  Stay updated on the latest UiPath releases, best practices, and industry trends.

Understanding UiPath's support channels and how to contact the support team.

Getting Technical Support from UiPath

Even the most carefully designed and developed automation workflows can encounter issues. Understanding common UiPath errors and their resolutions can significantly speed up the debugging and troubleshooting process, ensuring that your robots run smoothly and efficiently.

 UiPath error messages provide details about the nature of the problem, including:

  The error message typically includes the specific activity or line of code where the error occurred.

  UiPath error messages often provide additional details about the cause of the error, such as the specific selector used for UI elements, the data type of a variable, or the access rights required for a particular action.

 1. UI Automation Errors ("Element Not Found," "Selector Not Valid")

   Problems locating or interacting with UI elements due to incorrect selectors, dynamic web pages, or changes in application layouts.

  Using incompatible data types in activities or during variable assignments. 

 3.  Permissions Errors ("Access Denied")

 Insufficient permissions to access files, databases, network resources, or other resources being accessed by the automation. 

  Errors during workflow execution due to logic errors, incorrect activity configurations, or dependencies.

  Problems connecting to UiPath Orchestrator from Studio or the robot. 

  Implement "Log Message" activities to record valuable information (e.g., variables, errors) during workflow execution.

  Maintain clear documentation of your workflows, data types, and data flow to assist with troubleshooting.

  Leverage the UiPath Community Forum to seek help from other users and experts.

  Adhere to best practices for designing and developing automation workflows to minimize errors.

A compilation of frequently encountered errors in UiPath and their solutions.

Troubleshooting & Support

Accessing the UiPath Community Forum

Getting Technical Support from UiPath

Common UiPath Errors and Resolutions