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Minted

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Customer portal

Stay informed about the status and delivery of your personalized Minted products with our easy-to-use order tracking system. 

 After placing your order, you'll receive an email confirmation outlining the details of your purchase.  This email will include a link to track your order.

 Click on the provided tracking link in your order confirmation email to access our online order tracking page. 

 You'll be able to see the current status of your order, including:

  You'll receive automatic email notifications as your order progresses through the shipping process. 

  You can also track your order directly through your Minted account by logging in and going to your Order History. 

 If you have any questions or need help with tracking your order, our customer support team is available to assist you.

Get real-time updates on the status of your order and estimated delivery date.

Tracking Your Order

We understand that sometimes you need to make adjustments to your Minted order, whether it's changing the design, address, or cancelling your order entirely. Here's what you need to know:

 You can typically cancel your order before it has shipped. 

 Once your order has shipped, we are unable to cancel it. You will need to handle any returns or exchanges through our Returns & Refunds process.

Find out how to make changes to your order or cancel it before it ships.

Order Changes & Cancellations

This guide walks you through the easy process of placing an order for your personalized Minted products. Whether you're looking for greeting cards, stationery, or home decor, we've got you covered!

1. **Browse Our Products:** Explore our diverse range of products, from cards to stationery to home decor. Use the search bar, browse categories, or check out our curated collections to find what you need.

2. **Choose Your Design:** Once you've found a product you love, select your desired design. We offer a wide variety of pre-designed templates, photos, and custom design options to personalize your experience.

3. **Customize Your Design:** Make your product truly unique! Customize your design with your chosen text, colors, photos, and more. Our design tool makes it easy to make changes and see a preview of your final product.

4. **Add to Cart & Proceed to Checkout:** Once you're happy with your customized design, add it to your cart. Review your order and proceed to checkout when you're ready.

5. **Enter Shipping & Billing Information:** Fill in your shipping address and billing information carefully. Ensure all details are correct for a smooth delivery.

6. **Choose Your Payment Method:** Select your preferred payment method from the available options and enter your payment details.

7. **Review & Submit Your Order:** Double-check your order details, including your address, payment, and chosen designs. Once everything looks good, submit your order. You'll receive an order confirmation email shortly after.

8. **Track Your Order:** Keep an eye on your email for updates on your order status and delivery date. You can also track your order online through your Minted account.

Learn how to browse our products, choose your design, customize it, and place your order.

Orders

Tracking Your Order

Order Changes & Cancellations

Placing an Order