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Help CenterTroubleshootingPayment Issues on Lolli

Payment Issues on Lolli

Last updated October 1, 2024

Experiencing payment issues while shopping with Lolli? Don’t worry! Here’s a step-by-step guide to help you resolve common payment problems and ensure a smooth shopping experience.

Steps to Resolve Payment Issues:

  1. Verify Payment Method Ensure your payment method (credit card, debit card, etc.) is valid and hasn’t expired. Double-check the details like card number, expiration date, and CVV.
  2. Check Payment Limits Confirm that your bank or card issuer hasn't set any spending limits that could be blocking the transaction. Contact your bank to resolve any limits.
  3. Ensure Sufficient Funds Make sure your account has sufficient funds to complete the purchase. Low balance issues can cause payment failures.
  4. Clear Browser Cache If you're facing an issue during checkout, clearing your browser's cache and cookies can sometimes resolve payment errors.
  5. Try a Different Payment Method If the payment still fails, consider using a different card or payment method to complete the transaction.
  6. Contact Support If none of the above steps resolve the issue, reach out to Lolli Support for further assistance. Be sure to provide details of the issue and any error messages you’ve received.

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