FAQs (Frequently Asked Questions)
Last updated September 23, 2024
Bewakoof FAQs: Answers to Your Common Questions
We've compiled a list of frequently asked questions to help you find answers to common inquiries about our products, services, and policies.
Frequently Asked Questions:
**Orders & Shipping:**
- How do I place an order on Bewakoof.com?
- Browse our collection, select your desired items, add them to your cart, proceed to checkout, and follow the steps to complete your order.
- What are the shipping rates and delivery times?
- Shipping rates and delivery times vary based on location and shipping method. Information is available during checkout.
- How can I track my order?
- You can track your order using the tracking number provided in your order confirmation email or by accessing your "My Orders" section on the Bewakoof website.
**Returns & Exchanges:**
- What is Bewakoof's return policy?
- You can return most items for a full refund within 15 days of receiving your order if they meet the eligibility criteria.
- How do I return an item?
- Initiate a return request through "My Orders," generate a prepaid return shipping label, package your return, and drop it off at the nearest courier location.
- What is Bewakoof's exchange policy?
- You can exchange an item for a different size or color by initiating a return, placing a new order, and following the exchange process.
**Payment:**
- What payment methods are accepted on Bewakoof.com?
- We accept debit cards, credit cards, net banking, UPI payments, and wallets.
- How do I use a coupon code?
- Enter your coupon code into the "Coupon Code" field during checkout to apply your discount.
**Account & Profile:**
- How do I create a Bewakoof account?
- Visit our website, click "Sign Up," fill in the registration form, and verify your email.
- How do I update my profile information?
- Access "My Account" or "Profile" on our website and make the necessary changes to your personal details, shipping addresses, and other settings.
**General:**
- What is Bewakoof's Rewards & Loyalty Program?
- Our program rewards you with points for your purchases, which can be redeemed for discounts, free shipping, and other benefits.
- How can I contact customer support?
- You can contact us via live chat, email, phone, or by using our contact form.
If you can't find the answer to your question here, please don't hesitate to contact our customer support team directly.
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