Contacting Customer Support
Last updated September 23, 2024
Contacting Bewakoof Customer Support
We're here to help! Whether you have a question about an order, need assistance with returns or exchanges, or simply want to provide feedback, our dedicated customer support team is ready to assist you.
Ways to Contact Us:
- Live Chat: For quick and convenient support, use our live chat feature available on our website. You'll find the live chat icon in the bottom right corner of most pages.
- Email: Email our customer support team at [email protected] We strive to respond to emails within 24 hours.
- Phone: You can reach our customer support team by calling [phone number]. We're available to assist you during [business hours].
- Contact Form: You can find a contact form on our website, allowing you to submit detailed inquiries. This is a suitable option for complex issues or providing detailed feedback.
When to Contact Us:
- Order Related Issues: If you have questions about your order, tracking, delivery, or any issues with your purchase.
- Return & Exchange Requests: To initiate a return, exchange, or to inquire about our return policy.
- Product Information: For questions about product details, sizes, materials, or care instructions.
- Account Assistance: To resolve account-related issues, such as password resets, profile updates, or loyalty program inquiries.
- General Feedback: To provide feedback, suggestions, or report any issues.
**Provide Clear Details:**
When contacting customer support, please provide the following information to help us assist you more efficiently:
- Your Order Number: If your inquiry is related to a specific order.
- Your Email Address: To ensure we have your correct contact information.
- A Detailed Description: Clearly explain your issue or question to provide a clear understanding of your request.
We value your feedback and appreciate the opportunity to assist you.
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