Getting Your Caraway Cookware Repaired
Last updated September 11, 2024
We understand that sometimes, even with the highest quality cookware, issues might arise. Caraway is committed to helping you maintain your cookware and ensuring its optimal performance. If you need a repair, here's a simple guide to get you started.
Repairing Your Caraway Cookware:
- Contact Customer Support: The first step is to contact our friendly customer support team. They are here to assist you and guide you through the repair process.
- Describe the Issue: Be as detailed as possible when describing the problem with your cookware. This will allow our team to best understand the situation and provide appropriate support.
- Provide Purchase Information: You will need to provide your order number or proof of purchase as part of the repair process.
- Next Steps: Based on the nature of the issue, our customer support team will advise you on the best course of action. This may involve sending the item back for repair or replacement.
- Shipping: If required, we will provide you with a prepaid shipping label to return the cookware for repair.
- Repair Process: Our team will inspect the cookware and perform the necessary repairs.
- Completion & Shipping: Once the repair is complete, we will notify you and ship the repaired cookware back to you.
**We're dedicated to providing quick and efficient repairs to ensure your Caraway cookware remains functional and beautiful. If you have any questions or need assistance with the repair process, please don't hesitate to contact our customer support team.**
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