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Help CenterProductsProduct-Specific FAQs

Product-Specific FAQs

Last updated July 30, 2024

We've gathered some common questions about our products to help you make the most of your Our Place experience.

The Always Pan

  • Can I use the Always Pan on an induction stovetop?

Yes, the Always Pan is compatible with all stovetops, including induction.

  • What is the Always Pan's non-stick coating made of?

The Always Pan features a ceramic non-stick coating that is free of PFOA, PTFE, and lead.

  • Is the Always Pan oven safe?

Yes, the Always Pan is oven safe up to 450°F (232°C).

  • Can I use metal utensils with the Always Pan?

While the Always Pan is designed to withstand some metal utensils, we recommend using silicone or wooden utensils to help maintain the integrity of the non-stick surface.

The Perfect Pot

  • What types of stovetops can I use the Perfect Pot with?

The Perfect Pot is suitable for all stovetops, including induction.

  • Is the Perfect Pot dishwasher safe?

We recommend handwashing the Perfect Pot.

  • What is the Perfect Pot's capacity?

The Perfect Pot is available in several sizes, including 3-, 4-, and 6-quart options.

The Oven & Air Fryer

  • What types of food can I cook in the Oven & Air Fryer?

The Oven & Air Fryer is versatile, allowing you to roast, bake, air fry, reheat, and more.

  • What is the temperature range of the Oven & Air Fryer?

The Oven & Air Fryer has a temperature range of 175°F to 400°F (80°C to 204°C).

  • How do I clean the Oven & Air Fryer?

Refer to the user manual for detailed cleaning instructions.

The Cast Iron

  • How do I season my cast iron?

We recommend following the seasoning instructions provided in the Cast Iron product description and care guide.

  • How often do I need to season my cast iron?

You should re-season your cast iron as needed, usually after several uses or when you notice the non-stick properties diminishing.

  • Can I use soap to clean my cast iron?

While we recommend handwashing cast iron, avoid using soap as it can strip away the seasoning.

If you have other questions about our products, please visit our Help Center or contact Our Place Customer Support.

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