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Gametime United

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Customer portal

The Gametime mobile app is your ultimate companion for finding last-minute tickets and managing your event experience. Here's a guide to help you navigate the app's key features and tools:

 The home screen displays featured events, upcoming games, and personalized recommendations based on your location and interests.

  Use the search bar to quickly find events by name, venue, artist, team, or sport. 

  Apply filters to narrow your search results by date, price, venue, event type, or other criteria. 

  Access your purchased tickets, transfer tickets to friends, or resell them through this section.

  Manage your account settings, payment methods, and notification preferences within the account tab.

  Get answers to frequently asked questions, find customer support information, and report any issues.

  Tap on an event to view its details, including date, time, venue, seating chart, and ticket prices.

  Explore the venue's seating layout, visualize your view, and select your desired seats.

  Tap on "Buy Tickets" to choose your seats, review prices, and complete your purchase.

  Access your tickets directly through the app. Use the QR code displayed on your phone for entry to the event.

By familiarizing yourself with the Gametime app's features and functionalities, you can easily find events, purchase tickets, and manage your live experience on the go.

Learn about the key features and functionalities of the Gametime app.

Navigating the Gametime App

Using Gametime's Mobile Ticketing Feature

Gametime's mobile ticketing feature makes entering events easier and more convenient than ever. There's no need to print out tickets or worry about carrying physical copies. Here's how to access and use your digital tickets:

 If you haven't already, download the Gametime app on your mobile device (iOS or Android).

 Login to your Gametime account using your email address and password.

  Go to the "My Tickets" section within the app.

  Tap on the ticket you want to access. You'll see details such as the event name, date, time, venue, and your seat location.

   The app will display a QR code for your ticket. This code is unique and will be scanned at the venue entrance.

 Before heading to the venue, ensure your phone has enough battery power to display your ticket. Consider bringing a portable charger if needed.

 Have your phone accessible when reaching the venue entrance.

 Approach the venue staff member or ticketing kiosk with your QR code displayed on your phone. They will scan it to verify and grant entry.

Gametime's mobile ticketing eliminates the need for printed tickets, making your event experience smoother and more eco-friendly.

Discover how to access and manage tickets on the Gametime app.

Using the Mobile Ticketing Feature

While the Gametime app is designed for a seamless experience, sometimes you might encounter issues or glitches.  Here are some troubleshooting steps to address common problems:

 Ensure your app is updated to the latest version. Outdated apps can sometimes cause compatibility issues.

  A simple restart of your phone or tablet can resolve temporary glitches.

 Make sure you have a stable internet connection. A weak signal can interfere with app functionality.

  Clearing the app's cache and data can sometimes resolve performance issues.

 If other troubleshooting steps don't work, try reinstalling the app. 

If you're unable to resolve an app issue through these steps, it's best to contact Gametime support for assistance.  You can usually find a "Help" or "Contact Us" section within the app or website.  Provide clear details about the issue you're experiencing, and they'll be happy to assist.

Get tips on resolving common app issues and accessing support resources.

Mobile App

Navigating the Gametime App

Using the Mobile Ticketing Feature

Troubleshooting App Issues