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Billing Cycles and Invoices

Last updated August 13, 2024

Understanding Duffel's billing cycles and invoice management is essential for effectively managing your travel business. Here's a breakdown of key information.

Billing and Invoicing with Duffel

  • Billing Cycle: Duffel typically follows a monthly billing cycle. This means that your invoices will be generated and sent to you at the end of each month, reflecting all travel bookings made during that period.
  • Invoice Access: You can access your invoices within your Duffel account. The specific location of your invoices may vary slightly depending on the interface of your Duffel account. Look for a "Billing" or "Invoices" section within your account.
  • Invoice Content: Each invoice will typically include the following information:
  • Invoice Number: A unique identifier for the invoice.
  • Invoice Date: The date the invoice was generated.
  • Billing Period: The time period covered by the invoice.
  • Your Account Information: Your company name, address, and contact details.
  • Itemized Breakdown: A detailed list of all bookings made during the billing cycle, including:
  • Booking reference numbers
  • Booking dates
  • Flight or train details
  • Passenger information
  • Prices (base fare, taxes, and fees)
  • Total Amount Due: The total amount payable for the invoice.
  • Payment Due Date: The invoice will include a payment due date, typically 30 days from the invoice date.
  • Payment Methods: To pay your invoice, you can use the preferred payment methods offered by Duffel. Refer to the payment options listed on your invoice or contact Duffel's support team for instructions.

By keeping track of your invoices and adhering to Duffel's billing terms, you can ensure timely payments and maintain a positive account standing.

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