Getatlas Q6lebjg2st

Duffel

Stay updated on the status of all your company's support tickets.

Customer portal

Duffel prioritizes the security of your payments and implements robust measures to protect your financial information and prevent fraud. 

 Duffel uses SSL encryption to secure all data transmission between your browser and their servers during the payment process. This ensures that sensitive information, such as credit card details, is transmitted securely and cannot be intercepted.

 Duffel adheres to the Payment Card Industry Data Security Standard (PCI DSS), a set of security standards designed to protect cardholder data.  This compliance ensures that Duffel handles payment data responsibly and securely.

  Duffel employs advanced fraud detection systems to monitor transactions and identify potentially fraudulent activities. These systems analyze various factors, including transaction patterns, IP addresses, and device information, to identify suspicious activity.

  Duffel may use two-factor authentication for sensitive operations, adding an extra layer of security by requiring an additional verification step, such as a code sent to your mobile device, after you enter your password.

  Duffel utilizes secure payment gateways, which are specialized systems designed to process payments securely and protect sensitive financial data.

  Duffel conducts regular security audits to assess their systems and processes and ensure ongoing compliance with industry standards.

  Protect your Duffel account credentials by choosing strong passwords, enabling two-factor authentication, and avoiding sharing your login information with anyone.

  If you notice any suspicious activity related to your Duffel account or payments, contact Duffel's support team immediately.

By following these measures, Duffel strives to provide a secure and safe environment for processing payments, giving you confidence in the integrity of your transactions.

Learn about the security measures in place to protect your payment information.

Payment Security and Fraud Protection

Understanding Duffel's billing cycles and invoice management is essential for effectively managing your travel business.  Here's a breakdown of key information.

  Duffel typically follows a monthly billing cycle. This means that your invoices will be generated and sent to you at the end of each month, reflecting all travel bookings made during that period.

 You can access your invoices within your Duffel account.  The specific location of your invoices may vary slightly depending on the interface of your Duffel account. Look for a "Billing" or "Invoices" section within your account.

 Each invoice will typically include the following information:

  The invoice will include a payment due date, typically 30 days from the invoice date. 

  To pay your invoice, you can use the preferred payment methods offered by Duffel. Refer to the payment options listed on your invoice or contact Duffel's support team for instructions.

By keeping track of your invoices and adhering to Duffel's billing terms, you can ensure timely payments and maintain a positive account standing.

Understand Duffel's billing cycles and how to access and manage your invoices.

Billing Cycles and Invoices

Duffel offers a variety of secure payment methods, enabling you to provide a convenient and user-friendly checkout experience for your customers.

 Duffel accepts major credit cards, including:

  Duffel also accepts debit cards from major card networks.

  Depending on your location and the specific travel product, Duffel may support additional payment options, such as:

  Duffel prioritizes payment security by employing industry-standard security measures, such as:

By providing a range of payment methods and emphasizing security, Duffel streamlines the checkout process and ensures a positive payment experience for both you and your customers.

A list of the payment methods accepted by Duffel for booking travel.

Payments & Billing

Payment Security and Fraud Protection

Billing Cycles and Invoices

Supported Payment Methods