Commonly Asked Questions
Last updated September 20, 2024
Frequently Asked Questions about Next Big Idea Club
We understand that you might have questions about our membership, book selections, events, or the club in general. Here are answers to some commonly asked questions:
Membership & Billing
- What are the different membership plans? We offer Individual, Gift, and Annual membership plans. You can find details about each plan and their benefits on our website or in our membership section on the app.
- How do I cancel my membership? You can cancel your membership at any time through your account settings on our website or through the app. You'll continue to have access to the benefits of your current membership period.
- What payment methods do you accept? We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay.
- When will I be billed? You'll be billed on the same day of the month you signed up for your membership.
Book Club & Reading
- How are the monthly books selected? Our book selection process involves a team of experts and passionate readers who carefully consider a book's literary merit, originality, relevance, and its ability to spark interesting conversations.
- Can I get a refund if I don't like the book selection? We don't offer refunds for monthly book selections, but we encourage you to engage in our discussions and share your perspectives with fellow members.
- How do I access the discussion guides? Discussion guides for each month's selection are available on our website and in our app.
- Where can I join the book club discussions? You can engage in our book club discussions through the online forums on our website or through the discussion section within the Next Big Idea Club app.
Events & Workshops
- How can I register for events and workshops? Visit the "Events" section of our website or the "Events" section within our app to see the schedule and register for upcoming events.
- Are events exclusive to members? Some events are exclusive to members, while others are open to the public. Look for the "Member-Only" designation when browsing the event calendar.
- How do I access recordings of past events? We may offer recordings of past events to members. Check our website, app, or member newsletters for details.
General Questions
- Who are the founding members of the Next Big Idea Club? Our founding members are [list of founding members], individuals known for their expertise, thought leadership, and passion for reading.
- Can I purchase books directly from the Next Big Idea Club? We don't currently sell books directly, but we provide links to purchase the month's selection from trusted booksellers.
We hope this list has addressed your common questions. If you have further questions, don't hesitate to reach out to our customer support team.
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