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Indigo

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Indigo offers international shipping to many destinations around the world, bringing the joy of reading and discovery to customers globally.  Here's what you need to know about shipping internationally with Indigo:

  While Indigo ships internationally, they may not offer shipping to all countries. Check the website or shopping cart for a list of eligible countries.

  Not all items are eligible for international shipping. For example, certain items might be restricted due to customs regulations or weight limitations. 

  International shipping timelines vary based on the destination. You can find estimated delivery windows for different countries on the Indigo website. 

 International shipping costs include shipping fees, customs duties, and taxes, which can be calculated during the checkout process. 

 You might be responsible for additional charges, such as brokerage fees, imposed by the local customs authority in your country. 

 When placing an international order, you'll be provided with details  regarding shipping costs and any applicable duties or taxes.

 Indigo may collect duties and taxes for certain countries during checkout. In other cases, you might have to pay these charges directly to your local customs authority upon delivery.  

 You can track your international order using the same process as domestic orders.

Get details on shipping to different countries, restrictions, and potential costs.

International Shipping

At Indigo, we want you to be completely satisfied with your purchases. If you're not happy with an item, you can return it for a refund or exchange within a certain timeframe. Here's a guide to Indigo's return policy and process:

 You can return most items within 30 days of purchase for a full refund, provided the item is in its original condition and packaging. 

 When returning an item, you'll need to provide your original order confirmation or receipt. 

  You can return items in the following ways:

 For damaged or defective items, you can contact Indigo customer service for assistance with returns or exchanges.  

 Refunds will be issued using the original payment method. 

 Certain items, such as personalized products, gift cards, and downloadable content, may have different return policies. 

 Items returned outside the 30-day window might be subject to a restocking fee or store credit. 

 Before returning an item, it's a good idea to review the specific product details on the Indigo website for any return restrictions. 

  For complete information, including return addresses for mail-in returns, visit the Returns & Exchanges section on the Indigo website.

Learn about our return policy, how to return items, and get information on refunds.

Return Policy and Process

Indigo offers a variety of shipping options to suit your needs and budget.  Whether you need your order quickly or are looking for the most cost-effective choice, there's a shipping method right for you. 

  This is the most economical shipping option, with estimated delivery times varying depending on your location. 

  This option offers faster delivery times compared to standard shipping, ideal for when you need your order sooner. 

  Indigo frequently offers free shipping promotions for orders above a certain amount or for specific product categories. Check the website or shopping cart for current promotions. 

  If you're near an Indigo store, you can choose the "Pick Up In Store" option during checkout. This allows you to pick up your order at your convenience at the selected store location. 

  For certain areas, Indigo might offer local delivery services. Check the website for available locations and delivery fees.

Shipping costs are calculated at checkout:

  The shipping rate will be displayed in your shopping cart before you complete your purchase. 

  The shipping cost depends on several factors, including the destination address, weight and size of your order, and chosen shipping method.

Explore available shipping methods, estimated delivery times, and associated costs.

Shipping & Delivery

International Shipping

Return Policy and Process

Shipping Rates and Options