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AirOps

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Customer portal

Protecting your AirOps account and its associated data is crucial. By following these best practices, you can minimize security risks and ensure the safety of your sensitive information.

  Create strong passwords that are at least 12 characters long, include a mix of uppercase and lowercase letters, numbers, and symbols, and avoid using easily guessable information.

 Enable two-factor authentication (2FA) for an extra layer of security. 2FA requires an additional code sent to your phone or email, preventing unauthorized access, even if your password is compromised.  

 Change your password periodically (at least every 90 days) to further enhance account security.

  Only access your AirOps account from trusted devices and networks. Avoid logging in from public computers or unsecured Wi-Fi connections.

  Be cautious of emails or messages asking for your AirOps login credentials.  AirOps will never request your password through email or other unsolicited communication.

  Set up account recovery options, such as an email address or phone number, to regain access to your account if you forget your password.

 Regularly check your account activity for any unusual or suspicious activity. Look for any unknown logins or changes to your account information.

  Immediately report any suspicious activity to AirOps support. Providing details about the suspicious activity helps them investigate and take appropriate action to protect your account. 

By following these account security practices, you can maintain a secure and protected AirOps environment and safeguard your data from unauthorized access and cyber threats.

Learn about security measures to keep your account safe and prevent unauthorized access.

Account Security Best Practices

Ensure your team members have appropriate access to AirOps based on their roles and responsibilities. Effectively manage user roles and permissions to maintain security, control access to sensitive data, and optimize team collaboration.

  Establish clear user roles within your AirOps account based on the responsibilities and access levels required for each team member. Common roles include:

  Once user roles are defined, assign appropriate roles to each team member within your AirOps account. This ensures each user has the necessary and appropriate level of access. 

  Regularly review and adjust user roles and permissions as your team's responsibilities and requirements change.  Ensure that all users have the appropriate level of access, ensuring both security and collaboration.

By effectively managing user roles and permissions, you can maintain a secure and controlled environment within AirOps, empowering your team to perform their roles efficiently and collaborate effectively.

Control access levels, manage team members, and set permissions for different user roles.

Managing User Roles & Permissions

Keep your AirOps account up-to-date and personalized by managing your profile information and preferences. This ensures you have the optimal experience and receive relevant notifications and settings.

  Log in to your AirOps account and navigate to your profile settings. This is typically found in the user menu or settings section.

  Modify your personal information, such as your name, email address, phone number, and profile photo.

  Review and adjust your account settings, including password changes, security settings, and notification preferences.

 Customize your notification settings to receive alerts for specific events, such as task assignments, deadlines, or project updates. 

  Select your preferred language for the user interface and any communication received from AirOps.

  Adjust your privacy settings to control the visibility of your information and activities within the AirOps platform.

  Manage your connected integrations and update any settings or credentials as needed.

Manage Billing Information (If Applicable):

  For paid accounts, update billing information and manage your subscription settings.

By regularly reviewing and updating your profile and preferences, you ensure a customized and efficient experience within AirOps while maintaining control over your account security, notifications, and information visibility.

Modify your user profile information, personalize settings, and control notification preferences.

Account & Security

Account Security Best Practices

Managing User Roles & Permissions

Updating Your Profile & Preferences