Frequently Asked Questions
Last updated July 25, 2024
We've compiled a list of frequently asked questions from Juno users to help you find answers quickly and easily. If you don't see your question here, don't hesitate to contact customer support for personalized assistance.
Common Questions
- What is Juno?
- Juno is a financial technology company that offers a range of banking and investing services, including checking accounts, savings accounts, investing tools, and a rewards program.
- How do I create a Juno account?
- Visit the Juno website ([www.juno.co](http://www.juno.co)) and click the "Sign Up" button. Follow the on-screen instructions to create your account.
- What are the fees associated with Juno?
- Juno offers fee-free checking and savings accounts. You can find a complete breakdown of fees and charges on our website.
- How do I connect my bank account to Juno?
- Log in to the Juno app and navigate to the "Connect Bank" section. Choose your bank from the list of supported institutions and follow the on-screen prompts.
- What types of investments can I make through Juno?
- Juno offers a range of investment options, including stocks, bonds, ETFs, and fractional shares.
- How do I earn and redeem Juno Rewards points?
- Earn points for everyday spending, referrals, completing challenges, and special promotions. Redeem your points for cash back, gift cards, and exclusive experiences.
- Is my data secure with Juno?
- We take security seriously. We employ industry-standard security measures to protect your information, including encryption and firewalls.
- How do I contact customer support?
- Visit our website ([www.juno.co](http://www.juno.co)) for contact information, or reach out to us directly through the Juno app.
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