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Neurofit VR

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Customer portal

Your Neurofit VR account serves as the central hub for your brain training journey.  It allows you to personalize your training experience, track your progress, and manage your account settings.

 Visit the Neurofit VR website (neurofit.ca) and click on the "Login" button, usually located in the top right corner of the website.

 Enter your registered email address and password to access your account. 

 Update your personal information, including your name, email address, password, and any other relevant details.

  Adjust your training preferences, such as your preferred exercise categories, difficulty levels, and training schedule.

  Manage notification settings, including email notifications for progress updates, reminders, or special offers.

  Review and modify your privacy settings, such as data sharing preferences and visibility of your training progress.

  Manage your payment information, including subscription plans, billing details, and payment history.

  View contact information for the Neurofit VR support team.

 Access your training history, including past exercise sessions, performance data, and progress reports.

 View your achievements, including achievements for completing specific exercises or achieving progress milestones.

  Some platforms may offer features for connecting with other Neurofit VR users, sharing progress, or participating in challenges. 

  Periodically review your account settings to ensure everything is up-to-date and reflects your current preferences.

  Use strong passwords and avoid using the same password for multiple accounts.

 Consider enabling two-factor authentication for added security.

 Ensure your email address and other contact information are up-to-date so you can receive important notifications and updates.

By effectively managing your Neurofit VR account, you can personalize your training experience, keep your information secure, and stay connected with the platform for a seamless and enjoyable brain training journey.

Learn how to update your profile information, change settings, and manage your account details.

Managing Your Neurofit VR Account

Neurofit VR often offers subscription plans to access its full suite of brain training exercises and features.  Understanding the different subscription options and billing procedures can help you choose the plan that best suits your needs and budget.

   A free trial period is usually available to new users, allowing them to explore the platform and experience different exercises before committing to a subscription.

  A recurring monthly subscription provides access to all features and exercises for a set monthly fee. 

  An annual subscription offers a discounted rate compared to monthly subscriptions, typically for a 12-month commitment. This can be cost-effective if you plan on using Neurofit VR regularly for an extended period.

  Neurofit VR may offer additional plan options, such as bundles for families or discounted rates for students or seniors.

  Neurofit VR typically accepts various payment methods, including credit cards, debit cards, and possibly other payment platforms like PayPal. 

  Subscriptions are typically billed on a recurring basis, either monthly or annually, depending on your chosen plan.

  Subscriptions usually automatically renew at the end of the billing cycle.

  You can usually cancel your subscription at any time.  The cancellation process and refund policies may vary, so it's essential to review the terms and conditions associated with your subscription. 

  Ensure you understand which exercises are included in the subscription plan.  Some plans may offer limited access to specific exercises.

  Verify whether the plan includes access to personalized training programs.

  Determine whether you can access and analyze your performance data and generate reports.

  Check the availability of customer support, including online resources, FAQs, and contact information.

  Carefully read the terms and conditions associated with your subscription plan, including billing cycle, cancellation policies, and refund options.

  Set calendar reminders for your billing cycle to avoid unexpected charges.

  If you decide to cancel your subscription, do so promptly before the renewal date to avoid being charged for another billing cycle.

  If you have any questions or issues related to subscription plans or billing, contact Neurofit VR support for assistance.

By understanding the different subscription plans and billing procedures, you can make informed decisions to choose the best plan for your needs and manage your account effectively.

Understand the different subscription options, pricing, and billing procedures for Neurofit VR.

Subscription Plans and Billing

Canceling or Pausing Your Neurofit VR Subscription

If you decide to discontinue or temporarily pause your Neurofit VR subscription, you can generally do so through your account settings or by contacting customer support.  Here's a guide on how to cancel or pause your subscription:

 Visit the Neurofit VR website (neurofit.ca) and log in to your account using your email address and password.

  Navigate to your account settings, often found under a "My Account," "Profile," or similar tab.

  Look for a "Cancel Subscription" or "Manage Subscription" option within your account settings.

  Neurofit VR will typically provide instructions on how to cancel your subscription. You may need to confirm the cancellation or provide a reason.

  Carefully review any confirmation messages and make note of the cancellation date. 

Pausing Your Subscription (If Available):

  Not all platforms offer the ability to pause subscriptions.  Review your account settings or contact customer support to determine if pausing is an option.

 If pausing is available, follow the given instructions to temporarily pause your subscription. You may need to specify the duration of the pause.

  When you're ready to resume your subscription, you'll typically need to follow instructions to reactivate your account.

  Review Neurofit VR's cancellation policy to understand any applicable fees, refund options, or timeframes.

  You may be eligible for a pro-rated refund if you cancel your subscription before the end of your billing cycle. 

  Be aware that canceling your subscription will usually result in the loss of access to Neurofit VR's features and exercises.

  Review the "Help Center," "FAQs," or "Contact Us" pages on the Neurofit VR website for assistance.

  Contact customer support via email or a live chat feature if you can't find the information you need.

  Check if phone support is available and use their phone number if necessary. 

By understanding the process for canceling or pausing your Neurofit VR subscription, you can manage your account effectively and ensure you are only paying for the services you use.

Instructions on how to cancel or pause your Neurofit VR subscription.

Account & Subscription

Managing Your Neurofit VR Account

Subscription Plans and Billing

Canceling or Pausing Your Subscription