Smalls

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Customer portal

Welcome to Smalls, where we're dedicated to providing top-quality pet food for your furry family members. Placing your first order with us is simple and convenient. In this guide, we'll walk you through the steps to make your first Smalls order.

Begin by welcoming new customers and expressing Smalls' commitment to pet health and nutrition.

Instruct new customers to visit the Smalls website (

Explain the importance of creating a Smalls account for a personalized shopping experience.

Provide guidance on how to sign up, including entering basic information like name, email, and a secure password.

Encourage customers to explore Smalls' range of pet food products and describe how to navigate the product catalog.

Highlight the importance of choosing products that match your pet's dietary needs and preferences.

Explain how to add desired items to the shopping cart.

Describe how to review the items in your cart, including quantities and total costs.

Encourage customers to make any necessary adjustments.

Instruct customers to click on the "Proceed to Checkout" button when they are satisfied with their cart selections.

Explain how to enter shipping information, including the recipient's name, address, and any special delivery instructions.

Describe the options for selecting a delivery schedule, such as weekly or monthly deliveries.

Emphasize the flexibility to customize delivery frequency.

Provide guidance on securely entering payment information, including credit card details.

Reassure customers about Smalls' commitment to data security.

Encourage customers to review their order details, shipping information, and payment information.

Explain how to confirm the order and receive an order confirmation email.

Conclude the article by thanking customers for choosing Smalls and expressing excitement about serving their pets' nutritional needs.

Placing your first Smalls order is a simple and user-friendly process. By following these steps, you can ensure that your furry friend receives the high-quality pet food they deserve.

A step-by-step guide for new customers on how to create an account, browse products, and place their first Smalls order.

How to Place Your First Smalls Order

At Smalls, we understand that your pet's dietary needs may change over time. That's why we offer flexibility in managing your subscription to ensure your furry friend gets the best nutrition. In this guide, we'll walk you through the steps for customizing and making changes to your Smalls subscription.

Begin by explaining the importance of a customizable subscription to adapt to your pet's evolving needs.

Emphasize Smalls' commitment to providing personalized pet food options.

Instruct customers to log into their Smalls account on the website (

Describe how to navigate to the "Subscription" section within the account dashboard.

Step 3: View Current Subscription Details

Explain how to review the details of the current subscription, including the selected products and delivery frequency.

Encourage customers to explore the available Smalls products and make changes to their pet's food preferences.

Explain how to add or remove items from the subscription.

Describe the process of changing the delivery frequency, whether customers want more frequent deliveries or less frequent ones.

Explain how to update the shipping address for subscription orders, ideal for customers who have moved or have multiple locations.

Highlight the option to skip a delivery if customers find they have surplus food or need to pause their subscription temporarily.

Provide guidance on updating payment information, including credit card details, if necessary.

Encourage customers to review all changes made to their subscription carefully.

Explain how to save the updated subscription settings to apply the customizations.

Conclude the article by assuring customers that Smalls is here to support their pet's evolving needs and that managing their subscription is easy and convenient.

Managing your Smalls subscription allows you to tailor your pet's meals to their preferences and requirements. By following these steps, you can ensure that your furry friend continues to enjoy top-quality pet food that suits their individual needs.

Instructions on how existing subscribers can modify their subscription preferences, change delivery schedules, or update payment information.

Managing Your Smalls Subscription: Customization and Changes

At Smalls, we believe in transparency and convenience, which is why we offer an easy way for you to track your pet food deliveries. In this guide, we'll show you how to keep tabs on your Smalls deliveries so that you're always in the know about when your furry friend's next meal is arriving.

Begin by emphasizing the importance of tracking deliveries, ensuring that your pet never runs out of their favorite Smalls meals.

Highlight Smalls' commitment to providing a hassle-free delivery experience.

Describe how to navigate to the "Order History" or "Delivery Tracking" section within the account dashboard.

Explain how to locate your most recent Smalls delivery in the order history.

Encourage customers to click on the tracking information associated with their latest delivery order.

Describe how to view the real-time delivery status, including tracking updates, expected delivery date, and estimated time of arrival.

Explain how Smalls may send email or SMS notifications with tracking updates, keeping customers informed about their delivery's progress.

Mention that if customers encounter any issues with their delivery or have questions about tracking, they can easily reach out to Smalls' customer support for assistance.

Conclude the article by reassuring customers that tracking their Smalls deliveries is a straightforward process that ensures timely and convenient meal deliveries for their pets.

Tracking your Smalls pet food deliveries is a convenient way to stay informed about when your furry friend's meals will arrive. By following these steps, you can ensure that your pet never misses a meal, and you can plan ahead for their dietary needs.

A tutorial on how customers can track the status and delivery of their Smalls orders to ensure they arrive on time.

Ordering and Subscriptions

How to Place Your First Smalls Order

Managing Your Smalls Subscription: Customization and Changes

Tracking Your Smalls Pet Food Deliveries