Sociolla

No results

Help CenterShipping & DeliveryUnderstanding Shipping Rates and Times

Understanding Shipping Rates and Times

Last updated September 26, 2023

Shopping on Sociolla is not just about finding the perfect beauty products; it's also about getting them delivered to your doorstep in a timely and affordable manner. This guide aims to provide clarity on our shipping rates, durations, and what you can expect during the delivery process.

Key Points on Shipping Rates and Times:

  1. Standard Shipping Rates
  • Rate: Sociolla offers a flat shipping rate for standard deliveries, regardless of the order size.
  • Duration: Standard shipping typically takes 3-5 business days, depending on your location.
  1. Express Shipping
  • Rate: Express shipping comes at a premium cost, which is slightly higher than standard rates.
  • Duration: Opt for express shipping if you need your products urgently. Deliveries are usually made within 1-2 business days.
  1. Free Shipping Promotions
  • Eligibility: From time to time, Sociolla offers free shipping promotions. These might be tied to a minimum purchase amount or specific promotional events.
  • Duration: Even with free shipping, the delivery time remains the same as standard shipping.
  1. Calculating Shipping Costs
  • Once you've added products to your cart and are ready to check out, the shipping cost will be calculated automatically based on your chosen shipping method.
  • You can view the total shipping cost before confirming the order.
  1. Tracking Your Order
  • After placing your order, you'll receive a tracking number via email.
  • Use this tracking number on Sociolla's website or the courier's portal to monitor your order's progress and estimated delivery date.
  1. Factors Affecting Shipping Times
  • Location: Delivery times can vary based on your location. Urban areas might receive orders faster than remote or rural regions.
  • Order Volume: During peak sale seasons or promotional events, there might be a slight delay due to increased order volumes.
  • External Factors: Unforeseen circumstances like extreme weather conditions, strikes, or logistical challenges can impact delivery times.

Was this article helpful?