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Help CenterDelivery InformationUnderstanding Zepto's Refund Policy

Understanding Zepto's Refund Policy

Last updated February 1, 2024

Introduction: Zepto's refund policy is designed to ensure customer satisfaction while maintaining fairness. This guide outlines the key aspects of the policy for clarity.

Step-by-Step Guide:

1. Eligibility Criteria: Understand which situations qualify for a refund, such as incorrect or damaged items.

2. Initiating a Refund: Steps to request a refund through the app or customer service.

3. Processing Time: Information on how long it takes for refunds to be processed and reflected in your account.

Conclusion: Zepto aims to handle refund requests efficiently, ensuring customer trust and satisfaction with their service.

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