Analyzing Feedback for Improvement
Last updated November 4, 2023
Introduction:
Analyzing user feedback is a stepping stone to improving your app's user experience. This article elucidates how to analyze feedback collected through Contextual for actionable insights.
Steps:
- Go to the 'Feedback Analysis' tab under 'Feedback Collection'.
- Review the responses collected from your surveys.
- Utilize Contextual's analytical tools to identify trends and common feedback.
- Categorize feedback into different areas like usability, performance, and feature requests.
- Prioritize the feedback based on its impact and feasibility for implementation.
- Document your analysis and share it with your team for further action.
Conclusion:
Analyzing user feedback provides a goldmine of insights that can drive improvements in your app. Now equipped with actionable feedback, your team can work on delivering a better user experience.
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