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Help CenterFeedback CollectionSetting Up In-App Surveys

Setting Up In-App Surveys

Last updated November 4, 2023

Introduction:

Collecting user feedback through in-app surveys is invaluable in understanding user satisfaction and areas of improvement. This article guides you through setting up in-app surveys using Contextual.

Steps:

  • Navigate to the 'Feedback Collection' section in the dashboard.
  • Click on 'Create New Survey' and provide a title and description for your survey.
  • Add questions to your survey, ensuring they are clear and to the point.
  • Customize the design of the survey to match your app's branding.
  • Set the conditions for when and to whom the survey will be shown.
  • Preview the survey to ensure it looks good and functions as intended.
  • Click 'Publish' to make the survey live in your app.

Conclusion:

With your in-app survey now live, you are on your way to collecting valuable user feedback that will help in making informed decisions for enhancing user experience.

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