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Proactis

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Expanding your supplier network requires a smooth onboarding process. Proactis simplifies the task of adding new suppliers to your platform, ensuring they are properly integrated and ready to engage in your procurement activities.

 Navigate to the supplier management section within Proactis. Find the option to invite new suppliers and enter their details. This often includes:

  The supplier will receive an invitation to create a profile within Proactis. They'll be guided through a process that includes:

 Once the supplier has submitted their profile, it may be subject to your organization's internal review process.  Once approved, the supplier becomes active within Proactis and can start participating in tenders or responding to purchase requests. 

 Proactis provides a centralized supplier directory where you can view details about each supplier, including contact information, performance history, and recent activity.

  Use Proactis' communication features to exchange messages, documents, or updates with suppliers. 

 Regularly assess supplier performance based on factors like delivery times, quality, adherence to terms, and communication. Proactis often has features to track and report on these metrics.

By effectively onboarding new suppliers, you improve your organization's access to a wider range of goods and services while ensuring compliance and quality standards are consistently met.

Learn how to invite new suppliers to your Proactis platform, set up their profiles, and manage communication.

Onboarding New Suppliers in Proactis

Maintaining strong supplier relationships and ensuring consistent quality require ongoing monitoring and feedback. Proactis empowers you to track supplier performance, provide feedback, and manage your procurement processes effectively. 

 Proactis often allows defining key metrics for tracking supplier performance, such as:

  Proactis typically generates reports that summarize performance data.  You can filter and analyze data based on various parameters to identify trends or trends requiring attention.

  Proactis may offer features for conducting formal evaluations of suppliers, which can be completed periodically to assess their overall performance. 

 You can use Proactis to send out surveys or feedback forms to gather feedback from different departments that have interacted with a supplier.

 Proactis communication tools can be used to provide direct feedback to suppliers, either through formal notes, emails, or even informal conversations within the platform. 

  If a supplier's performance falls below expectations, Proactis can help you create performance improvement plans (PIPs). These plans outline specific actions to address shortcomings and improve performance in the future. 

  You can use Proactis to manage incentive programs for high-performing suppliers, rewarding them for consistently meeting or exceeding expectations. 

  Proactis may provide tools for managing contract renewals or renegotiations based on supplier performance, potentially allowing you to improve pricing or terms.

 By monitoring performance and providing feedback, you can ensure that suppliers are meeting quality standards and continuously improving their offering.

  Effective supplier management can lead to lower procurement costs, reduced waste, and minimized delays. 

  Regular communication and feedback help build and strengthen relationships with suppliers, fostering trust and collaboration. 

Proactis empowers you to manage your supplier relationships effectively, promoting continuous improvement, ensuring high-quality deliverables, and ultimately optimizing your procurement processes.

Discover how to track supplier performance, provide ratings, and manage feedback in Proactis.

Managing Supplier Performance and Feedback

Effective communication is key to building and maintaining solid relationships with your suppliers. Proactis offers various tools and features designed to simplify and streamline communication between you and your suppliers.

  Proactis may offer a built-in messaging system that enables you to send messages directly to suppliers within the platform. This can be used for exchanging quick updates, clarifying details, or asking questions. 

 Many platforms integrate with your email system, allowing you to send emails directly from within Proactis.  This often keeps a record of the messages within the system, which can be helpful for tracking communication history.

 Proactis often features tools for sharing documents securely with suppliers. You can upload and attach documents related to specific orders, tenders, contracts, or even general communication.

 Depending on the platform's functionality, there may be even collaboration features like shared folders or online document editing tools that facilitate teamwork and communication. 

 Keep your messages clear, concise, and to the point. Avoid jargon or technical terms that the supplier may not understand.

 Maintain a professional tone in all communications, even if they are informal. Avoid slang or overly casual language. 

  Respond to supplier inquiries promptly. Delays in communication can lead to misunderstandings and delays in the procurement process.

  Keep a record of all communications with suppliers. This helps you to avoid duplicate conversations and provides a useful reference point for future interactions.

  Use the appropriate communication channels for different purposes. For example, if you're discussing complex issues, a phone call may be more effective than an email. 

 Clear and regular communication fosters better collaboration with suppliers, leading to more efficient and productive interactions.

 Misunderstandings can lead to errors in orders, deliveries, or other aspects of procurement. Effective communication helps to minimize these risks.

 Proactis' communication features can help to create a more transparent procurement process, improving trust and accountability. 

  When problems arise, swift and transparent communication helps to accelerate the resolution process, minimizing delays and disruptions.

By utilizing Proactis' communication features and following these best practices, you can cultivate effective communication with your suppliers, enabling better collaboration, smoother procurement processes, and stronger relationships.

Learn how to effectively communicate with suppliers through the Proactis platform using various channels.

Supplier Management

Onboarding New Suppliers in Proactis

Managing Supplier Performance and Feedback

Communicating with Suppliers Through Proactis