Resetting Your Password
Last updated April 30, 2024
Introduction:
Forgot your Tandem password? No worries — you can easily reset it and regain access to your account in just a few simple steps. Follow the guide below to reset your password and get back to collaborating with your team.
Step-by-Step Guide:
- Access the Password Reset Page:
- Visit the Tandem Website: Open your web browser and navigate to the Tandem website at tandem.chat .
- Click on "Forgot Password": On the login page, look for the "Forgot Password" link and click on it to proceed to the password reset page.
- Enter Your Email Address:
- Check Your Email:
- Open Your Inbox: After submitting your email address, check your email inbox for a message from Tandem. This email will contain a link to reset your password.
- Check Spam Folder: If you don't see the email in your inbox, make sure to check your spam or junk folder, as it may have been filtered there by mistake.
- Click on the Reset Link:
- Open the Email: Open the email from Tandem and locate the password reset link provided. Click on the link to proceed to the password reset page.
- Reset Your Password: On the password reset page, you'll be prompted to create a new password for your Tandem account. Enter your new password and confirm it to complete the password reset process.
- Log in with Your New Password:
- Return to Login Page: Once you've reset your password, return to the Tandem login page.
- Enter Your Credentials: Enter your email address and newly created password to log in to your Tandem account.
- Update Your Password Manager (Optional):
Conclusion:
By following these steps, you'll be able to reset your Tandem password and regain access to your account with ease. If you continue to experience issues or have any questions, feel free to reach out to our support team for assistance.
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