Understanding Order Confirmations and Tracking Order Status on My American Shop

Once you've placed an order on My American Shop, we'll send you a confirmation email to ensure you received your order details correctly. This guide will help you understand order confirmations and track your order status in real-time.

Order Confirmation Email

Immediately after placing your order, you'll receive a confirmation email with the following details:

If you don't receive the confirmation email, please check your spam folder or contact our customer support team for assistance.

Order Status Definitions

My American Shop uses the following order statuses to help you track your order:

Tracking Your Order

To track the status of your order, follow these steps:

1. **Login to Your Account**: Visit the My American Shop website and login to your account.

2. **View Order History**: Click on "My Account" in the top-right corner, then select "Order History".

3. **Select an Order**: You'll see a list of your recent orders. Click on the order you want to track.

4. **View Order Status**: On the order details page, you'll find the current status of your order.

5. **Get Tracking Details** (for shipped orders): Once your order status is "Shipped", click on the "View Tracking Details" button to see the real-time location of your order.

Updating Order Status and Delivery Information

We strive to keep your order status up-to-date, but in some cases, there may be a delay between when your order status changes and when we update it on our website. If you have any concerns about your order status or delivery information, please don't hesitate to contact our customer support team for assistance.

By understanding order confirmations and tracking your order status, you can stay informed throughout the entire ordering process and enjoy a seamless shopping experience on My American Shop.