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Help Center›User Management›Resetting User Passwords

Resetting User Passwords

Last updated October 10, 2024

Resetting User Passwords in Addigy

Ensuring the security of user accounts is a top priority for every organization. In Addigy, resetting user passwords is a straightforward process designed to maintain cybersecurity while providing users with access control over their accounts. This article will guide you through the steps necessary to reset a user password within the Addigy platform.

Why You Might Need to Reset Passwords

There are several reasons why a user might need to reset their password, including:

  • Forgotten passwords
  • Security concerns or potential breaches
  • Routine password updates as per company policy

Step-by-Step Guide to Resetting User Passwords

Follow these steps to successfully reset a user's password in Addigy:

  • Log in to your Addigy Admin account.
  • Navigate to the 'Users' section in the dashboard.
  • Locate the user whose password you need to reset. You can use the search bar for quick access.
  • Click on the user's name to view their account details.
  • Find the 'Password' field and click on the 'Reset Password' button.
  • Enter a new password that meets the required criteria (e.g., length, complexity).
  • Confirm the new password by re-entering it in the next field.
  • Click 'Save' to update the password for the user.
  • Notify the user of their password reset, providing them with any necessary instructions to log in with their new password.

    • Best Practices for Password Management

    To enhance the security of user accounts, consider implementing the following best practices:

    • Encourage the use of strong, unique passwords that include a combination of letters, numbers, and symbols.
    • Regularly prompt users to change their passwords, especially in the case of any security incidents.
    • Enable two-factor authentication for an additional layer of security.

    Resetting user passwords in Addigy is a critical task for maintaining account security. By following these steps and best practices, you can ensure that user accounts remain protected and accessible only to authorized individuals.

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