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Minted

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Customer portal

At Minted, we want you to be completely satisfied with your purchase.  If you are not happy with your order, we offer a hassle-free return and refund policy. 

 You have 30 days from the date of delivery to request a return. 

 Returns are accepted for items that are:

  You are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure the return package arrives safely. 

  We do not offer exchanges at this time.  

  To request a return, log in to your Minted account, go to your Order History, and select the order you want to return. Look for the "Return Items" option. 

  Package the items securely and ship them back to the address provided by Minted.

  Once your returned items are received and inspected, we will initiate a refund to your original payment method within 5-7 business days.

Understand our return policy and learn how to request a refund or exchange.

Returns & Refunds

Our customer support team is here to help with any questions, concerns, or assistance you may need.  We're dedicated to providing prompt and friendly service to ensure your satisfaction.

 Start by checking our comprehensive Help Center for answers to frequently asked questions, tutorials, and troubleshooting tips.  

  If you can't find the information you need in the Help Center, you can contact us directly through our online form.  

  You can also reach out to us by email at support@minted.com. 

 For immediate assistance, call us at [Phone Number here]. 

  You can also reach us through our social media channels, including [Social Media Links Here].

Learn how to reach out to our customer support team for assistance.

Contacting Customer Support

Encountering a technical glitch or having a question about your Minted experience? This guide covers some common issues and solutions to help you get back on track.

Find solutions to common problems you may encounter while using Minted.

Help & Support

Returns & Refunds

Contacting Customer Support

Troubleshooting Common Issues