Common Questions and Answers
Last updated July 30, 2024
We understand that you might have questions about our products, services, or policies. Here are some frequently asked questions and their answers:
General Questions
- What is the Always Pan made of? The Always Pan features a durable aluminum construction with a ceramic non-stick coating.
- Can I use metal utensils with the Always Pan? While the Always Pan is designed to withstand some metal utensils, we recommend using silicone or wooden utensils to help maintain the integrity of the non-stick surface.
- Is the Always Pan dishwasher safe? We recommend handwashing the Always Pan.
- What is the warranty on Our Place products? Our Place products come with a 2-year warranty against manufacturing defects.
- How do I track my order? You can track your order through your account on our website or by clicking on the tracking link provided in your order confirmation email.
- What is your return policy? You can return most items within 30 days of purchase for a full refund. Please visit our website for more information on return eligibility.
- How do I contact customer support? You can contact customer support through email at [support@fromourplace.com](mailto:support@fromourplace.com), by phone at [insert phone number here], or through our live chat feature on our website.
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