Shipping Information
Last updated September 30, 2024
Shipping Information
At Wakuli, we understand how important it is for coffee lovers to receive their products in a timely manner. We take pride in providing exceptional coffee sourced directly from farmers, and ensuring it reaches you in perfect condition is our top priority. In this article, we'll provide you with all the information you need regarding shipping options, delivery times, and how to track your order.
Shipping Options
Wakuli offers several shipping options to accommodate your needs:
- Standard Shipping: Typically takes 3-7 business days.
- Express Shipping: Fast and reliable delivery within 1-3 business days.
- International Shipping: Available for customers outside the country, delivery times vary.
Order Processing Times
We aim to process your order as quickly as possible. Here’s an overview of our order processing times:
- Orders placed before 2 PM (local time) will be processed and shipped the same day.
- Orders placed after 2 PM will be processed the next business day.
- Please note that processing times may be longer during peak seasons or due to special promotions.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery. Here’s how to track your order:
- Check your email for the shipping confirmation, which includes your tracking number.
- Visit the shipping carrier's website (found in your shipping confirmation email).
- Enter your tracking number to view the current status of your delivery.
Frequently Asked Questions
Below are some common questions regarding shipping:
- What should I do if my order hasn't arrived?
- How can I change my shipping address after placing an order?
- Do you offer gift wrapping or special packaging for shipping?
If you have further questions about shipping or your order, please feel free to contact our customer support team for assistance. We’re here to help you enjoy your coffee experience to the fullest!