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Managing Call Lists

Last updated October 31, 2023

Managing call lists efficiently is crucial for the success of your campaigns on Vocode. This guide will assist you in creating, organizing, and managing your call lists to ensure seamless operations.

Prerequisites:

  • A Vocode account
  • A list of contacts for calling

Steps:

  1. Log In to Your Vocode Account:
  1. Navigate to the Call Lists Section:
  • Click on the "Call Lists" tab on the left-hand menu.
  1. Create a New Call List:
  • Click on the “Create New Call List” button.
  • Name your call list and provide any necessary details.
  1. Import Contacts:
  • Import your contacts using a CSV file or manually enter the contact information.
  1. Organize Contacts:
  • Arrange contacts into groups or categories for easy management.
  1. Update Contact Information:
  • Keep your contact information updated to ensure accurate call delivery.
  1. Assign Campaigns:
  • Assign your call lists to specific campaigns for targeted outreach.
  1. Monitor Call List Performance:
  • Review the performance of your call lists in terms of reach, response, and effectiveness.
  1. Export Call Lists:
  • Export call lists for backup or to use in other platforms.
  1. Seek Additional Help:
  • For further assistance, visit the Vocode Help Center.
  • Contact Vocode support for personalized assistance with managing call lists.

Managing call lists effectively is pivotal for executing successful campaigns. Through a systematic approach, you can ensure that your call lists are well-organized, up-to-date, and ready for your outreach initiatives. For further guidance, feel free to visit our Help Center or contact our support team.

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