Understanding Your Security System Features
Last updated July 27, 2024
Understanding Your TELUS Home Security System Features
TELUS offers a range of smart home security features to provide peace of mind and protect your property. This article explains the common components and capabilities of their security systems, helping you maximize their functionality.
Key Security Features
- Control Panel: The central hub of your system, often mounted near an entryway. It manages all sensors, alarms, and communication with the security monitoring service.
- Sensors:
- Door/Window Sensors: Detect if doors or windows are opened or closed unexpectedly.
- Motion Sensors: Detect movement within a room or area. These can trigger alarms or send notifications when motion is detected.
- Glass Break Sensors: Detect the sound of breaking glass, providing an added layer of protection.
- Keypad: Used to arm/disarm the system, program codes, and control other settings.
- Sirens: Loud alarms that sound to deter intruders and alert neighbors.
- Remote Monitoring: Through the TELUS smart home app, you can monitor your system remotely, receive notifications, and control features like arming/disarming, viewing camera feeds, and adjusting settings.
- Professional Monitoring: TELUS offers professional monitoring services. In case of an alarm, trained specialists at the monitoring center receive notifications and can dispatch emergency services (police, fire, or medical) if needed.
Additional Features and Integrations
- Smart Home Integration: TELUS security systems may integrate with other smart home devices, allowing you to automate actions like turning on lights when an alarm triggers or using your security system to control smart thermostats.
- Security Cameras: Install TELUS security cameras to monitor your property remotely, receive alerts for motion detection, and view live footage.
- Video Verification: Smart home cameras can provide visual verification of alarms, enabling the monitoring center to confirm a real threat before dispatching emergency services.
- Geofencing: Use the app to set up geofencing, which automatically arms or disarms your system based on your phone's location.
Customizing Your System
- Home Zones: You may be able to create different zones or areas within your home, allowing for flexibility in arming and disarming specific regions.
- Custom Notifications: Customize the types of notifications you receive, selecting which events trigger alerts (like armed/disarmed status, sensor activation, and camera motion).
- Alarm Scheduling: Set schedules for arming and disarming your system to match your daily routine automatically.
- Custom Codes: Assign different access codes to members of your household for improved security.
Contact TELUS Support
If you have any questions about the features of your TELUS home security system, want to understand the capabilities in more detail, or need help customizing settings, contact TELUS customer support.
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