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Setting Up Your TELUS Home Security System

TELUS's smart home security system gives you peace of mind by protecting your home and loved ones. This guide provides a step-by-step process to help you get your security system up and running.

 Consider adding TELUS security cameras to your system for enhanced monitoring and visual verification of activity.

 Some TELUS systems can integrate with smart home devices, allowing you to control lighting, thermostats, and other features with your security system.

 Download the TELUS smart home app to control and monitor your system remotely, receive notifications, and view camera footage.

If you encounter any issues with the installation process, have questions, or need assistance with customizing your system settings, contact TELUS customer support.

Step-by-step instructions on installing and configuring your TELUS security system.

Setting Up Your Home Security System

The TELUS Smart Home app puts the power of your security system and connected devices right at your fingertips. Use this app to control, monitor, and customize your home security and automation features, all from your smartphone or tablet.

 Find the TELUS Smart Home app in your device's app store (Apple App Store or Google Play).

  Use the same login credentials you use for your My TELUS account to access the app.

  Easily arm or disarm your security system from anywhere. 

  Check the current status of your security system, including whether it's armed or disarmed, and the status of individual sensors. 

  Some systems allow you to manually trigger alarms (like a panic button) for emergencies.

 You may be able to control your keypad remotely through the app, like adding or deleting codes.

 Access a history of events recorded by your security system, including alarm triggers, sensor activation, and door/window activity.

  Turn lights on or off, dim them, and create schedules for automatic lighting control.

  Adjust your thermostat settings, create schedules for temperature control, and monitor energy consumption.  

  If you have smart locks installed, use the app to lock and unlock your doors remotely.

  Access live video streams from your TELUS Security cameras, and review recorded footage.

  Configure app notifications for various events, including alarm triggers, sensor activation, motion detection, and camera events. 

  Create custom automations to control various devices. For example, set up an automation to turn on your lights when your front door sensor detects activity.

  Add and manage new smart home devices compatible with the TELUS system. 

  Manage your user profile, adjust app notification settings, and access help and support information. 

If you encounter any issues using the TELUS Smart Home app,  have questions about its features, or need assistance with setup or troubleshooting, contact TELUS customer support.

Learn how to control your smart home devices, manage alarms, and receive notifications through the app.

Using the TELUS Smart Home App

Understanding Your TELUS Home Security System Features

TELUS offers a range of smart home security features to provide peace of mind and protect your property. This article explains the common components and capabilities of their security systems, helping you maximize their functionality.

 The central hub of your system, often mounted near an entryway. It manages all sensors, alarms, and communication with the security monitoring service.

  Used to arm/disarm the system, program codes, and control other settings.  

  Loud alarms that sound to deter intruders and alert neighbors.

  Through the TELUS smart home app, you can monitor your system remotely, receive notifications, and control features like arming/disarming, viewing camera feeds, and adjusting settings.

  TELUS offers professional monitoring services.  In case of an alarm, trained specialists at the monitoring center receive notifications and can dispatch emergency services (police, fire, or medical) if needed.

   TELUS security systems may integrate with other smart home devices, allowing you to automate actions like turning on lights when an alarm triggers or using your security system to control smart thermostats.

  Install TELUS security cameras to monitor your property remotely, receive alerts for motion detection, and view live footage.

 Smart home cameras can provide visual verification of alarms, enabling the monitoring center to confirm a real threat before dispatching emergency services.

  Use the app to set up geofencing, which automatically arms or disarms your system based on your phone's location. 

  You may be able to create different zones or areas within your home, allowing for flexibility in arming and disarming specific regions.

  Customize the types of notifications you receive, selecting which events trigger alerts (like armed/disarmed status, sensor activation, and camera motion).

  Set schedules for arming and disarming your system to match your daily routine automatically. 

  Assign different access codes to members of your household for improved security.

If you have any questions about the features of your TELUS home security system, want to understand the capabilities in more detail, or need help customizing settings, contact TELUS customer support.

Explore the various security features available, including motion sensors, door/window sensors, and remote monitoring.

Security & Smart Home

Setting Up Your Home Security System

Using the TELUS Smart Home App

Understanding Your Security System Features