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Return Policy

Last updated October 1, 2024

Bellroy Return Policy

At Bellroy, we are committed to creating products that we believe in and stand by. We understand that sometimes purchases may not meet your expectations, whether it be due to a sizing issue or a change of mind. Our return policy is designed to ensure your satisfaction and to make the process as seamless as possible.

We want you to love your Bellroy products. If for any reason you are not satisfied, you can return your items within the designated return period, and we will assist you in processing your return.

Key Points of Our Return Policy

  • You may return any product within 30 days of the purchase date.
  • Items must be unused, in their original packaging, and with all tags attached.
  • Certain products, such as limited edition items, may have specific return guidelines.
  • Refunds will be processed using the original method of payment.

How to Initiate a Return

If you decide to return an item, follow these straightforward steps:

  • Visit the Bellroy website and go to the 'Returns' section located in the help center.
  • Fill out the return form with the necessary details, including your order number, item(s) to be returned, and the reason for the return.
  • Prepare the item for shipping by placing it back in its original packaging.
  • Return the item through a shipping method of your choice. Please note that customers are responsible for return shipping costs unless the item is defective.
  • After we receive your return and verify its condition, we will process your refund within 5-10 business days.

    • Exchanges

    If you would like to exchange an item for a different size or color, please follow the same return process listed above and place a new order for the desired item.

    Contact Us for Assistance

    If you have any questions or need assistance regarding returns, please don’t hesitate to reach out to our customer support team. We are here to help ensure that your experience with Bellroy is a positive one.

    Your satisfaction is our priority, and we look forward to assisting you!

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